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blue screen of deathI have a clone laptop which has been working well until this week. My
screen turns blue when the machine boots up. I have windows xp installed. The boot-up shows the first horizontal windows status bar but then revers to a blue screen error message saying that "windows had to halt as continuing would damage the computer". It goes on to say that my video display driver is damaged. Im suspicious of this as I've been unable to start the thing in safe mode. A week earlier.. I downloaded the microsoft malware software and detected/fixed (Or so I thought) a malware item on my machine I have been able to start it in safe mode with command prompt.. Can I use this as a way in to fix the problem? Do I need to set up a boot disk? I have Mcaffee anti-virus which works well as you can tell. Does the blue screen have the word STOP followed by a hexadecimal number
that begins with 0x000... and a message that looks LIKE_THIS? --- Leonard Grey Errare humanum est "A Day in the Life of a Web 2.0 Hacker" - PC Magazine http://www.pcmag.com/article2/0,2817,2330952,00.asp sw wrote: Show quoteHide quote > I have a clone laptop which has been working well until this week. My > screen turns blue when the machine boots up. I have windows xp > installed. The boot-up shows the first horizontal windows status bar > but then revers to a blue screen error message saying that "windows > had to halt as continuing would damage the computer". It goes on to > say that my video display driver is damaged. > > Im suspicious of this as I've been unable to start the thing in safe > mode. A week earlier.. I downloaded the microsoft malware software and > detected/fixed (Or so I thought) a malware item on my machine > > I have been able to start it in safe mode with command prompt.. Can I > use this as a way in to fix the problem? > > Do I need to set up a boot disk? I have Mcaffee anti-virus which works > well as you can tell. On Oct 6, 2:01 pm, Leonard Grey <l.g...@invalid.invalid> wrote:
Show quoteHide quote > Does the blue screen have the word STOP followed by a hexadecimal number Yes it does.. there are at least 5 of these numbers. Im not at the> that begins with 0x000... and a message that looks LIKE_THIS? > --- > Leonard Grey > Errare humanum est > > "A Day in the Life of a Web 2.0 Hacker" - PC Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > > > > sw wrote: > > I have a clone laptop which has been working well until this week. My > > screen turns blue when the machine boots up. I have windows xp > > installed. The boot-up shows the first horizontal windows status bar > > but then revers to a blue screen error message saying that "windows > > had to halt as continuing would damage the computer". It goes on to > > say that my video display driver is damaged. > > > Im suspicious of this as I've been unable to start the thing in safe > > mode. A week earlier.. I downloaded the microsoft malware software and > > detected/fixed (Or so I thought) a malware item on my machine > > > I have been able to start it in safe mode with command prompt.. Can I > > use this as a way in to fix the problem? > > > Do I need to set up a boot disk? I have Mcaffee anti-virus which works > > well as you can tell.- Hide quoted text - > > - Show quoted text - machine right now but can pass them on tomorrow if that is of issue. We need to know (at least):
1- Your version of Windows (including the service pack) 2- the numbers/letters after 0x00... 3- The NAME_OF_THE_ERROR 4- The exact circumstances under which you see the error. 5- Any changes to the hardware or software made recently before the error message started appearing. --- Leonard Grey Errare humanum est "A Day in the Life of a Web 2.0 Hacker" - PC Magazine http://www.pcmag.com/article2/0,2817,2330952,00.asp sw wrote: Show quoteHide quote > On Oct 6, 2:01 pm, Leonard Grey <l.g...@invalid.invalid> wrote: >> Does the blue screen have the word STOP followed by a hexadecimal number >> that begins with 0x000... and a message that looks LIKE_THIS? >> --- >> Leonard Grey >> Errare humanum est >> >> "A Day in the Life of a Web 2.0 Hacker" - PC Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp >> >> >> >> sw wrote: >>> I have a clone laptop which has been working well until this week. My >>> screen turns blue when the machine boots up. I have windows xp >>> installed. The boot-up shows the first horizontal windows status bar >>> but then revers to a blue screen error message saying that "windows >>> had to halt as continuing would damage the computer". It goes on to >>> say that my video display driver is damaged. >>> Im suspicious of this as I've been unable to start the thing in safe >>> mode. A week earlier.. I downloaded the microsoft malware software and >>> detected/fixed (Or so I thought) a malware item on my machine >>> I have been able to start it in safe mode with command prompt.. Can I >>> use this as a way in to fix the problem? >>> Do I need to set up a boot disk? I have Mcaffee anti-virus which works >>> well as you can tell.- Hide quoted text - >> - Show quoted text - > > Yes it does.. there are at least 5 of these numbers. Im not at the > machine right now but can pass them on tomorrow if that is of issue. On Oct 6, 2:23 pm, Leonard Grey <l.g...@invalid.invalid> wrote:
Show quoteHide quote > We need to know (at least): Windows XP Media Center with SP3.> > 1- Your version of Windows (including the service pack) > 2- the numbers/letters after 0x00... > 3- The NAME_OF_THE_ERROR > 4- The exact circumstances under which you see the error. > 5- Any changes to the hardware or software made recently before the > error message started appearing. > --- > Leonard Grey > Errare humanum est > > "A Day in the Life of a Web 2.0 Hacker" - PC Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > > > > sw wrote: > > On Oct 6, 2:01 pm, Leonard Grey <l.g...@invalid.invalid> wrote: > >> Does the blue screen have the word STOP followed by a hexadecimal number > >> that begins with 0x000... and a message that looks LIKE_THIS? > >> --- > >> Leonard Grey > >> Errare humanum est > > >> "A Day in the Life of a Web 2.0 Hacker" - PC Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > > >> sw wrote: > >>> I have a clone laptop which has been working well until this week. My > >>> screen turns blue when the machine boots up. I have windows xp > >>> installed. The boot-up shows the first horizontal windows status bar > >>> but then revers to a blue screen error message saying that "windows > >>> had to halt as continuing would damage the computer". It goes on to > >>> say that my video display driver is damaged. > >>> Im suspicious of this as I've been unable to start the thing in safe > >>> mode. A week earlier.. I downloaded the microsoft malware software and > >>> detected/fixed (Or so I thought) a malware item on my machine > >>> I have been able to start it in safe mode with command prompt.. Can I > >>> use this as a way in to fix the problem? > >>> Do I need to set up a boot disk? I have Mcaffee anti-virus which works > >>> well as you can tell.- Hide quoted text - > >> - Show quoted text - > > > Yes it does.. there are at least 5 of these numbers. Im not at the > > machine right now but can pass them on tomorrow if that is of issue.- Hide quoted text - > > - Show quoted text - Message is: "a problem has been detected and windows has been shut down to prevent damage to your computer the video driver failed to initialize if this is the first time you've seen this Stop error screen, restart your computer if this screen appears again, follow these steps check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need. If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode. Technical Information: *** Stop: 0x000000B4 (0x82A43008, 0x82A44000, 0x82A3E000, 0x00050000) Beginning dump of physical memory Dumping physical memory to disk: " (this counts from 1 to 100) then it says to contact technical assistance and the computer tries to restart. Sequence: Computer is turned on...boot extends to show the "Microsoft Windows XP" with icon and horizontal progress bar.. screen is then blank for 15 seconds.. and the blue screen with note (text shown above) comes up.. The only change I can think of is software related.. A program called XP Antivirus installed itself on my computer while my son was using it. I got Mcaffee to find it and kick it off. I A few days later I installed SP 3. 1 week after that I installed the Malicious software removal tool. Ran it and found an item which I then deleted. 2 days later I received this problem message.(text noted above) My USB mouse has been acting errantly. Thankyou in advance for your help on this matter It's possible that your computer is still infected.
To resolve the video card issue: Start your computer in Safe Mode. Once in Safe Mode go to Control Panel > Add or Remove Programs and uninstall your video card software. Then go to Device Manager and uninstall the video card itself. Let your computer restart normally. Windows will detect your video card and will install its own driver. Then go to the website of your video card maker and obtain the latest driver. Follow the driver installation procedures to the letter. --- Leonard Grey Errare humanum est "A Day in the Life of a Web 2.0 Hacker" - PC Magazine http://www.pcmag.com/article2/0,2817,2330952,00.asp sw wrote: Show quoteHide quote > On Oct 6, 2:23 pm, Leonard Grey <l.g...@invalid.invalid> wrote: >> We need to know (at least): >> >> 1- Your version of Windows (including the service pack) >> 2- the numbers/letters after 0x00... >> 3- The NAME_OF_THE_ERROR >> 4- The exact circumstances under which you see the error. >> 5- Any changes to the hardware or software made recently before the >> error message started appearing. >> --- >> Leonard Grey >> Errare humanum est >> >> "A Day in the Life of a Web 2.0 Hacker" - PC Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp >> >> >> >> sw wrote: >>> On Oct 6, 2:01 pm, Leonard Grey <l.g...@invalid.invalid> wrote: >>>> Does the blue screen have the word STOP followed by a hexadecimal number >>>> that begins with 0x000... and a message that looks LIKE_THIS? >>>> --- >>>> Leonard Grey >>>> Errare humanum est >>>> "A Day in the Life of a Web 2.0 Hacker" - PC Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp >>>> sw wrote: >>>>> I have a clone laptop which has been working well until this week. My >>>>> screen turns blue when the machine boots up. I have windows xp >>>>> installed. The boot-up shows the first horizontal windows status bar >>>>> but then revers to a blue screen error message saying that "windows >>>>> had to halt as continuing would damage the computer". It goes on to >>>>> say that my video display driver is damaged. >>>>> Im suspicious of this as I've been unable to start the thing in safe >>>>> mode. A week earlier.. I downloaded the microsoft malware software and >>>>> detected/fixed (Or so I thought) a malware item on my machine >>>>> I have been able to start it in safe mode with command prompt.. Can I >>>>> use this as a way in to fix the problem? >>>>> Do I need to set up a boot disk? I have Mcaffee anti-virus which works >>>>> well as you can tell.- Hide quoted text - >>>> - Show quoted text - >>> Yes it does.. there are at least 5 of these numbers. Im not at the >>> machine right now but can pass them on tomorrow if that is of issue.- Hide quoted text - >> - Show quoted text - > > Windows XP Media Center with SP3. > > Message is: > "a problem has been detected and windows has been shut down to prevent > damage to your computer > the video driver failed to initialize > if this is the first time you've seen this Stop error screen, restart > your computer > if this screen appears again, follow these steps > check to make sure any new hardware or software is properly installed. > If this is a new installation, ask your hardware or software > manufacturer for any windows updates you might need. > If problems continue, disable or remove any newly installed hardware > or software. Disable BIOS memory options such as caching or > shadowing. If you need to use Safe Mode to remove or disable > components, restart your computer, press F8 to select Advanced Startup > Options, and then select Safe Mode. > > Technical Information: > *** Stop: 0x000000B4 (0x82A43008, 0x82A44000, 0x82A3E000, 0x00050000) > Beginning dump of physical memory > Dumping physical memory to disk: " (this counts from 1 to 100) then it > says to contact technical assistance and the computer tries to > restart. > > Sequence: > Computer is turned on...boot extends to show the "Microsoft Windows > XP" with icon and horizontal progress bar.. screen is then blank for > 15 seconds.. and the blue screen with note (text shown above) comes > up.. > > The only change I can think of is software related.. A program called > XP Antivirus installed itself on my computer while my son was using > it. I got Mcaffee to find it and kick it off. I A few days later I > installed SP 3. 1 week after that I installed the Malicious software > removal tool. Ran it and found an item which I then deleted. > > 2 days later I received this problem message.(text noted above) > > My USB mouse has been acting errantly. > > Thankyou in advance for your help on this matter On Oct 6, 8:53 pm, Leonard Grey <l.g...@invalid.invalid> wrote:
Show quoteHide quote > It's possible that your computer is still infected. Thankyou for your time on this matter, I really appreciate your help.> > To resolve the video card issue: Start your computer in Safe Mode. Once > in Safe Mode go to Control Panel > Add or Remove Programs and uninstall > your video card software. Then go to Device Manager and uninstall the > video card itself. Let your computer restart normally. Windows will > detect your video card and will install its own driver. Then go to the > website of your video card maker and obtain the latest driver. Follow > the driver installation procedures to the letter. > --- > Leonard Grey > Errare humanum est > > "A Day in the Life of a Web 2.0 Hacker" - PC Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > > > > sw wrote: > > On Oct 6, 2:23 pm, Leonard Grey <l.g...@invalid.invalid> wrote: > >> We need to know (at least): > > >> 1- Your version of Windows (including the service pack) > >> 2- the numbers/letters after 0x00... > >> 3- The NAME_OF_THE_ERROR > >> 4- The exact circumstances under which you see the error. > >> 5- Any changes to the hardware or software made recently before the > >> error message started appearing. > >> --- > >> Leonard Grey > >> Errare humanum est > > >> "A Day in the Life of a Web 2.0 Hacker" - PC Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > > >> sw wrote: > >>> On Oct 6, 2:01 pm, Leonard Grey <l.g...@invalid.invalid> wrote: > >>>> Does the blue screen have the word STOP followed by a hexadecimal number > >>>> that begins with 0x000... and a message that looks LIKE_THIS? > >>>> --- > >>>> Leonard Grey > >>>> Errare humanum est > >>>> "A Day in the Life of a Web 2.0 Hacker" - PC Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > >>>> sw wrote: > >>>>> I have a clone laptop which has been working well until this week. My > >>>>> screen turns blue when the machine boots up. I have windows xp > >>>>> installed. The boot-up shows the first horizontal windows status bar > >>>>> but then revers to a blue screen error message saying that "windows > >>>>> had to halt as continuing would damage the computer". It goes on to > >>>>> say that my video display driver is damaged. > >>>>> Im suspicious of this as I've been unable to start the thing in safe > >>>>> mode. A week earlier.. I downloaded the microsoft malware software and > >>>>> detected/fixed (Or so I thought) a malware item on my machine > >>>>> I have been able to start it in safe mode with command prompt.. Can I > >>>>> use this as a way in to fix the problem? > >>>>> Do I need to set up a boot disk? I have Mcaffee anti-virus which works > >>>>> well as you can tell.- Hide quoted text - > >>>> - Show quoted text - > >>> Yes it does.. there are at least 5 of these numbers. Im not at the > >>> machine right now but can pass them on tomorrow if that is of issue.- Hide quoted text - > >> - Show quoted text - > > > Windows XP Media Center with SP3. > > > Message is: > > "a problem has been detected and windows has been shut down to prevent > > damage to your computer > > the video driver failed to initialize > > if this is the first time you've seen this Stop error screen, restart > > your computer > > if this screen appears again, follow these steps > > check to make sure any new hardware or software is properly installed. > > If this is a new installation, ask your hardware or software > > manufacturer for any windows updates you might need. > > If problems continue, disable or remove any newly installed hardware > > or software. Disable BIOS memory options such as caching or > > shadowing. If you need to use Safe Mode to remove or disable > > components, restart your computer, press F8 to select Advanced Startup > > Options, and then select Safe Mode. > > > Technical Information: > > *** Stop: 0x000000B4 (0x82A43008, 0x82A44000, 0x82A3E000, 0x00050000) > > Beginning dump of physical memory > > Dumping physical memory to disk: " (this counts from 1 to 100) then it > > says to contact technical assistance and the computer tries to > > restart. > > > Sequence: > > Computer is turned on...boot extends to show the "Microsoft Windows > > XP" with icon and horizontal progress bar.. screen is then blank for > > 15 seconds.. and the blue screen with note (text shown above) comes > > up.. > > > The only change I can think of is software related.. A program called > > XP Antivirus installed itself on my computer while my son was using > > it. I got Mcaffee to find it and kick it off. I A few days later I > > installed SP 3. 1 week after that I installed the Malicious software > > removal tool. Ran it and found an item which I then deleted. > > > 2 days later I received this problem message.(text noted above) > > > My USB mouse has been acting errantly. > > > Thankyou in advance for your help on this matter- Hide quoted text - > > - Show quoted text - The only problem with the safe mode suggestion is that I have the same blue screen when trying to go to safe mode. I get the F8 screen as suggested with no problem and choose safe mode.. same sequence as for normal startup with the blue message. This does prompt me to think a virus as safe mode should get me past a bad video driver wouldn't you think? See below.
--- Leonard Grey Errare humanum est "A Day in the Life of a Web 2.0 Hacker" - PC Magazine http://www.pcmag.com/article2/0,2817,2330952,00.asp sw wrote: Show quoteHide quote > On Oct 6, 8:53 pm, Leonard Grey <l.g...@invalid.invalid> wrote: Correct. When you start in Safe Mode, your video software is not loaded. >> It's possible that your computer is still infected. >> >> To resolve the video card issue: Start your computer in Safe Mode. Once >> in Safe Mode go to Control Panel > Add or Remove Programs and uninstall >> your video card software. Then go to Device Manager and uninstall the >> video card itself. Let your computer restart normally. Windows will >> detect your video card and will install its own driver. Then go to the >> website of your video card maker and obtain the latest driver. Follow >> the driver installation procedures to the letter. >> --- >> Leonard Grey >> Errare humanum est >> >> "A Day in the Life of a Web 2.0 Hacker" - PC Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp >> >> >> >> sw wrote: >>> On Oct 6, 2:23 pm, Leonard Grey <l.g...@invalid.invalid> wrote: >>>> We need to know (at least): >>>> 1- Your version of Windows (including the service pack) >>>> 2- the numbers/letters after 0x00... >>>> 3- The NAME_OF_THE_ERROR >>>> 4- The exact circumstances under which you see the error. >>>> 5- Any changes to the hardware or software made recently before the >>>> error message started appearing. >>>> --- >>>> Leonard Grey >>>> Errare humanum est >>>> "A Day in the Life of a Web 2.0 Hacker" - PC Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp >>>> sw wrote: >>>>> On Oct 6, 2:01 pm, Leonard Grey <l.g...@invalid.invalid> wrote: >>>>>> Does the blue screen have the word STOP followed by a hexadecimal number >>>>>> that begins with 0x000... and a message that looks LIKE_THIS? >>>>>> --- >>>>>> Leonard Grey >>>>>> Errare humanum est >>>>>> "A Day in the Life of a Web 2.0 Hacker" - PC Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp >>>>>> sw wrote: >>>>>>> I have a clone laptop which has been working well until this week. My >>>>>>> screen turns blue when the machine boots up. I have windows xp >>>>>>> installed. The boot-up shows the first horizontal windows status bar >>>>>>> but then revers to a blue screen error message saying that "windows >>>>>>> had to halt as continuing would damage the computer". It goes on to >>>>>>> say that my video display driver is damaged. >>>>>>> Im suspicious of this as I've been unable to start the thing in safe >>>>>>> mode. A week earlier.. I downloaded the microsoft malware software and >>>>>>> detected/fixed (Or so I thought) a malware item on my machine >>>>>>> I have been able to start it in safe mode with command prompt.. Can I >>>>>>> use this as a way in to fix the problem? >>>>>>> Do I need to set up a boot disk? I have Mcaffee anti-virus which works >>>>>>> well as you can tell.- Hide quoted text - >>>>>> - Show quoted text - >>>>> Yes it does.. there are at least 5 of these numbers. Im not at the >>>>> machine right now but can pass them on tomorrow if that is of issue.- Hide quoted text - >>>> - Show quoted text - >>> Windows XP Media Center with SP3. >>> Message is: >>> "a problem has been detected and windows has been shut down to prevent >>> damage to your computer >>> the video driver failed to initialize >>> if this is the first time you've seen this Stop error screen, restart >>> your computer >>> if this screen appears again, follow these steps >>> check to make sure any new hardware or software is properly installed. >>> If this is a new installation, ask your hardware or software >>> manufacturer for any windows updates you might need. >>> If problems continue, disable or remove any newly installed hardware >>> or software. Disable BIOS memory options such as caching or >>> shadowing. If you need to use Safe Mode to remove or disable >>> components, restart your computer, press F8 to select Advanced Startup >>> Options, and then select Safe Mode. >>> Technical Information: >>> *** Stop: 0x000000B4 (0x82A43008, 0x82A44000, 0x82A3E000, 0x00050000) >>> Beginning dump of physical memory >>> Dumping physical memory to disk: " (this counts from 1 to 100) then it >>> says to contact technical assistance and the computer tries to >>> restart. >>> Sequence: >>> Computer is turned on...boot extends to show the "Microsoft Windows >>> XP" with icon and horizontal progress bar.. screen is then blank for >>> 15 seconds.. and the blue screen with note (text shown above) comes >>> up.. >>> The only change I can think of is software related.. A program called >>> XP Antivirus installed itself on my computer while my son was using >>> it. I got Mcaffee to find it and kick it off. I A few days later I >>> installed SP 3. 1 week after that I installed the Malicious software >>> removal tool. Ran it and found an item which I then deleted. >>> 2 days later I received this problem message.(text noted above) >>> My USB mouse has been acting errantly. >>> Thankyou in advance for your help on this matter- Hide quoted text - >> - Show quoted text - > > Thankyou for your time on this matter, I really appreciate your help. > The only problem with the safe mode suggestion is that I have the same > blue screen when trying to go to safe mode. I get the F8 screen as > suggested with no problem and choose safe mode.. same sequence as for > normal startup with the blue message. This does prompt me to think a > virus as safe mode should get me past a bad video driver wouldn't you > think? In its place, Windows uses its own plain vanilla VGA driver. It seems your computer is still infected, I'm afraid. Did you recently install a new video card? If so, open the case and re-seat the card. Make sure it's in there snug and tight. Also make sure the card is not physically damaged and that the gold contacts are not bent. No need to ask how I know to mention it. ;-) Otherwise, I think you're dealing with an infection. On Oct 7, 9:52 am, Leonard Grey <l.g...@invalid.invalid> wrote:
Show quoteHide quote > See below. OK. Im going to look for a rescue disc of some type that has an anti-> --- > Leonard Grey > Errare humanum est > > "A Day in the Life of a Web 2.0 Hacker" - PC Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > > > > > > sw wrote: > > On Oct 6, 8:53 pm, Leonard Grey <l.g...@invalid.invalid> wrote: > >> It's possible that your computer is still infected. > > >> To resolve the video card issue: Start your computer in Safe Mode. Once > >> in Safe Mode go to Control Panel > Add or Remove Programs and uninstall > >> your video card software. Then go to Device Manager and uninstall the > >> video card itself. Let your computer restart normally. Windows will > >> detect your video card and will install its own driver. Then go to the > >> website of your video card maker and obtain the latest driver. Follow > >> the driver installation procedures to the letter. > >> --- > >> Leonard Grey > >> Errare humanum est > > >> "A Day in the Life of a Web 2.0 Hacker" - PC Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > > >> sw wrote: > >>> On Oct 6, 2:23 pm, Leonard Grey <l.g...@invalid.invalid> wrote: > >>>> We need to know (at least): > >>>> 1- Your version of Windows (including the service pack) > >>>> 2- the numbers/letters after 0x00... > >>>> 3- The NAME_OF_THE_ERROR > >>>> 4- The exact circumstances under which you see the error. > >>>> 5- Any changes to the hardware or software made recently before the > >>>> error message started appearing. > >>>> --- > >>>> Leonard Grey > >>>> Errare humanum est > >>>> "A Day in the Life of a Web 2.0 Hacker" - PC Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > >>>> sw wrote: > >>>>> On Oct 6, 2:01 pm, Leonard Grey <l.g...@invalid.invalid> wrote: > >>>>>> Does the blue screen have the word STOP followed by a hexadecimal number > >>>>>> that begins with 0x000... and a message that looks LIKE_THIS? > >>>>>> --- > >>>>>> Leonard Grey > >>>>>> Errare humanum est > >>>>>> "A Day in the Life of a Web 2.0 Hacker" - PC Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > >>>>>> sw wrote: > >>>>>>> I have a clone laptop which has been working well until this week.. My > >>>>>>> screen turns blue when the machine boots up. I have windows xp > >>>>>>> installed. The boot-up shows the first horizontal windows status bar > >>>>>>> but then revers to a blue screen error message saying that "windows > >>>>>>> had to halt as continuing would damage the computer". It goes on to > >>>>>>> say that my video display driver is damaged. > >>>>>>> Im suspicious of this as I've been unable to start the thing in safe > >>>>>>> mode. A week earlier.. I downloaded the microsoft malware software and > >>>>>>> detected/fixed (Or so I thought) a malware item on my machine > >>>>>>> I have been able to start it in safe mode with command prompt.. Can I > >>>>>>> use this as a way in to fix the problem? > >>>>>>> Do I need to set up a boot disk? I have Mcaffee anti-virus which works > >>>>>>> well as you can tell.- Hide quoted text - > >>>>>> - Show quoted text - > >>>>> Yes it does.. there are at least 5 of these numbers. Im not at the > >>>>> machine right now but can pass them on tomorrow if that is of issue..- Hide quoted text - > >>>> - Show quoted text - > >>> Windows XP Media Center with SP3. > >>> Message is: > >>> "a problem has been detected and windows has been shut down to prevent > >>> damage to your computer > >>> the video driver failed to initialize > >>> if this is the first time you've seen this Stop error screen, restart > >>> your computer > >>> if this screen appears again, follow these steps > >>> check to make sure any new hardware or software is properly installed.. > >>> If this is a new installation, ask your hardware or software > >>> manufacturer for any windows updates you might need. > >>> If problems continue, disable or remove any newly installed hardware > >>> or software. Disable BIOS memory options such as caching or > >>> shadowing. If you need to use Safe Mode to remove or disable > >>> components, restart your computer, press F8 to select Advanced Startup > >>> Options, and then select Safe Mode. > >>> Technical Information: > >>> *** Stop: 0x000000B4 (0x82A43008, 0x82A44000, 0x82A3E000, 0x00050000) > >>> Beginning dump of physical memory > >>> Dumping physical memory to disk: " (this counts from 1 to 100) then it > >>> says to contact technical assistance and the computer tries to > >>> restart. > >>> Sequence: > >>> Computer is turned on...boot extends to show the "Microsoft Windows > >>> XP" with icon and horizontal progress bar.. screen is then blank for > >>> 15 seconds.. and the blue screen with note (text shown above) comes > >>> up.. > >>> The only change I can think of is software related.. A program called > >>> XP Antivirus installed itself on my computer while my son was using > >>> it. I got Mcaffee to find it and kick it off. I A few days later I > >>> installed SP 3. 1 week after that I installed the Malicious software > >>> removal tool. Ran it and found an item which I then deleted. > >>> 2 days later I received this problem message.(text noted above) > >>> My USB mouse has been acting errantly. > >>> Thankyou in advance for your help on this matter- Hide quoted text - > >> - Show quoted text - > > > Thankyou for your time on this matter, I really appreciate your help. > > The only problem with the safe mode suggestion is that I have the same > > blue screen when trying to go to safe mode. I get the F8 screen as > > suggested with no problem and choose safe mode.. same sequence as for > > normal startup with the blue message. This does prompt me to think a > > virus as safe mode should get me past a bad video driver wouldn't you > > think? > > Correct. When you start in Safe Mode, your video software is not loaded. > In its place, Windows uses its own plain vanilla VGA driver. It seems > your computer is still infected, I'm afraid. > > Did you recently install a new video card? If so, open the case and > re-seat the card. Make sure it's in there snug and tight. Also make sure > the card is not physically damaged and that the gold contacts are not > bent. No need to ask how I know to mention it. ;-) > > Otherwise, I think you're dealing with an infection.- Hide quoted text - > > - Show quoted text - virus on it. Im guessing the virus has to be cleared at boot-up. Is there such a thing as a bios virus which invects the flash bios? I'll bottom post for you.
--- Leonard Grey Errare humanum est "A Day in the Life of a Web 2.0 Hacker" - PC Magazine http://www.pcmag.com/article2/0,2817,2330952,00.asp sw wrote: Show quoteHide quote > On Oct 7, 9:52 am, Leonard Grey <l.g...@invalid.invalid> wrote: I do not know if the BIOS can be infected, but that is not the point >> See below. >> --- >> Leonard Grey >> Errare humanum est >> >> "A Day in the Life of a Web 2.0 Hacker" - PC Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp >> >> >> >> >> >> sw wrote: >>> On Oct 6, 8:53 pm, Leonard Grey <l.g...@invalid.invalid> wrote: >>>> It's possible that your computer is still infected. >>>> To resolve the video card issue: Start your computer in Safe Mode. Once >>>> in Safe Mode go to Control Panel > Add or Remove Programs and uninstall >>>> your video card software. Then go to Device Manager and uninstall the >>>> video card itself. Let your computer restart normally. Windows will >>>> detect your video card and will install its own driver. Then go to the >>>> website of your video card maker and obtain the latest driver. Follow >>>> the driver installation procedures to the letter. >>>> --- >>>> Leonard Grey >>>> Errare humanum est >>>> "A Day in the Life of a Web 2.0 Hacker" - PC Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp >>>> sw wrote: >>>>> On Oct 6, 2:23 pm, Leonard Grey <l.g...@invalid.invalid> wrote: >>>>>> We need to know (at least): >>>>>> 1- Your version of Windows (including the service pack) >>>>>> 2- the numbers/letters after 0x00... >>>>>> 3- The NAME_OF_THE_ERROR >>>>>> 4- The exact circumstances under which you see the error. >>>>>> 5- Any changes to the hardware or software made recently before the >>>>>> error message started appearing. >>>>>> --- >>>>>> Leonard Grey >>>>>> Errare humanum est >>>>>> "A Day in the Life of a Web 2.0 Hacker" - PC Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp >>>>>> sw wrote: >>>>>>> On Oct 6, 2:01 pm, Leonard Grey <l.g...@invalid.invalid> wrote: >>>>>>>> Does the blue screen have the word STOP followed by a hexadecimal number >>>>>>>> that begins with 0x000... and a message that looks LIKE_THIS? >>>>>>>> --- >>>>>>>> Leonard Grey >>>>>>>> Errare humanum est >>>>>>>> "A Day in the Life of a Web 2.0 Hacker" - PC Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp >>>>>>>> sw wrote: >>>>>>>>> I have a clone laptop which has been working well until this week. My >>>>>>>>> screen turns blue when the machine boots up. I have windows xp >>>>>>>>> installed. The boot-up shows the first horizontal windows status bar >>>>>>>>> but then revers to a blue screen error message saying that "windows >>>>>>>>> had to halt as continuing would damage the computer". It goes on to >>>>>>>>> say that my video display driver is damaged. >>>>>>>>> Im suspicious of this as I've been unable to start the thing in safe >>>>>>>>> mode. A week earlier.. I downloaded the microsoft malware software and >>>>>>>>> detected/fixed (Or so I thought) a malware item on my machine >>>>>>>>> I have been able to start it in safe mode with command prompt.. Can I >>>>>>>>> use this as a way in to fix the problem? >>>>>>>>> Do I need to set up a boot disk? I have Mcaffee anti-virus which works >>>>>>>>> well as you can tell.- Hide quoted text - >>>>>>>> - Show quoted text - >>>>>>> Yes it does.. there are at least 5 of these numbers. Im not at the >>>>>>> machine right now but can pass them on tomorrow if that is of issue.- Hide quoted text - >>>>>> - Show quoted text - >>>>> Windows XP Media Center with SP3. >>>>> Message is: >>>>> "a problem has been detected and windows has been shut down to prevent >>>>> damage to your computer >>>>> the video driver failed to initialize >>>>> if this is the first time you've seen this Stop error screen, restart >>>>> your computer >>>>> if this screen appears again, follow these steps >>>>> check to make sure any new hardware or software is properly installed. >>>>> If this is a new installation, ask your hardware or software >>>>> manufacturer for any windows updates you might need. >>>>> If problems continue, disable or remove any newly installed hardware >>>>> or software. Disable BIOS memory options such as caching or >>>>> shadowing. If you need to use Safe Mode to remove or disable >>>>> components, restart your computer, press F8 to select Advanced Startup >>>>> Options, and then select Safe Mode. >>>>> Technical Information: >>>>> *** Stop: 0x000000B4 (0x82A43008, 0x82A44000, 0x82A3E000, 0x00050000) >>>>> Beginning dump of physical memory >>>>> Dumping physical memory to disk: " (this counts from 1 to 100) then it >>>>> says to contact technical assistance and the computer tries to >>>>> restart. >>>>> Sequence: >>>>> Computer is turned on...boot extends to show the "Microsoft Windows >>>>> XP" with icon and horizontal progress bar.. screen is then blank for >>>>> 15 seconds.. and the blue screen with note (text shown above) comes >>>>> up.. >>>>> The only change I can think of is software related.. A program called >>>>> XP Antivirus installed itself on my computer while my son was using >>>>> it. I got Mcaffee to find it and kick it off. I A few days later I >>>>> installed SP 3. 1 week after that I installed the Malicious software >>>>> removal tool. Ran it and found an item which I then deleted. >>>>> 2 days later I received this problem message.(text noted above) >>>>> My USB mouse has been acting errantly. >>>>> Thankyou in advance for your help on this matter- Hide quoted text - >>>> - Show quoted text - >>> Thankyou for your time on this matter, I really appreciate your help. >>> The only problem with the safe mode suggestion is that I have the same >>> blue screen when trying to go to safe mode. I get the F8 screen as >>> suggested with no problem and choose safe mode.. same sequence as for >>> normal startup with the blue message. This does prompt me to think a >>> virus as safe mode should get me past a bad video driver wouldn't you >>> think? >> Correct. When you start in Safe Mode, your video software is not loaded. >> In its place, Windows uses its own plain vanilla VGA driver. It seems >> your computer is still infected, I'm afraid. >> >> Did you recently install a new video card? If so, open the case and >> re-seat the card. Make sure it's in there snug and tight. Also make sure >> the card is not physically damaged and that the gold contacts are not >> bent. No need to ask how I know to mention it. ;-) >> >> Otherwise, I think you're dealing with an infection.- Hide quoted text - >> >> - Show quoted text - > > OK. Im going to look for a rescue disc of some type that has an anti- > virus on it. Im guessing the virus has to be cleared at boot-up. Is > there such a thing as a bios virus which invects the flash bios? since the BIOS is not involved in your problem. Rather than look for a CD with out-of-date malware signatures, remove the hard disk from your computer and put it into a second computer with a comprehensive, up to date malware scanner. Use the good computer to scan your hard disk. On Oct 7, 11:07 am, Leonard Grey <l.g...@invalid.invalid> wrote:
Show quoteHide quote > I'll bottom post for you. OK . Because it is a laptop harddrive.. can I take it out and run it> --- > Leonard Grey > Errare humanum est > > "A Day in the Life of a Web 2.0 Hacker" - PC Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > > > > > > sw wrote: > > On Oct 7, 9:52 am, Leonard Grey <l.g...@invalid.invalid> wrote: > >> See below. > >> --- > >> Leonard Grey > >> Errare humanum est > > >> "A Day in the Life of a Web 2.0 Hacker" - PC Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > > >> sw wrote: > >>> On Oct 6, 8:53 pm, Leonard Grey <l.g...@invalid.invalid> wrote: > >>>> It's possible that your computer is still infected. > >>>> To resolve the video card issue: Start your computer in Safe Mode. Once > >>>> in Safe Mode go to Control Panel > Add or Remove Programs and uninstall > >>>> your video card software. Then go to Device Manager and uninstall the > >>>> video card itself. Let your computer restart normally. Windows will > >>>> detect your video card and will install its own driver. Then go to the > >>>> website of your video card maker and obtain the latest driver. Follow > >>>> the driver installation procedures to the letter. > >>>> --- > >>>> Leonard Grey > >>>> Errare humanum est > >>>> "A Day in the Life of a Web 2.0 Hacker" - PC Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > >>>> sw wrote: > >>>>> On Oct 6, 2:23 pm, Leonard Grey <l.g...@invalid.invalid> wrote: > >>>>>> We need to know (at least): > >>>>>> 1- Your version of Windows (including the service pack) > >>>>>> 2- the numbers/letters after 0x00... > >>>>>> 3- The NAME_OF_THE_ERROR > >>>>>> 4- The exact circumstances under which you see the error. > >>>>>> 5- Any changes to the hardware or software made recently before the > >>>>>> error message started appearing. > >>>>>> --- > >>>>>> Leonard Grey > >>>>>> Errare humanum est > >>>>>> "A Day in the Life of a Web 2.0 Hacker" - PC Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > >>>>>> sw wrote: > >>>>>>> On Oct 6, 2:01 pm, Leonard Grey <l.g...@invalid.invalid> wrote: > >>>>>>>> Does the blue screen have the word STOP followed by a hexadecimal number > >>>>>>>> that begins with 0x000... and a message that looks LIKE_THIS? > >>>>>>>> --- > >>>>>>>> Leonard Grey > >>>>>>>> Errare humanum est > >>>>>>>> "A Day in the Life of a Web 2.0 Hacker" - PC Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > >>>>>>>> sw wrote: > >>>>>>>>> I have a clone laptop which has been working well until this week. My > >>>>>>>>> screen turns blue when the machine boots up. I have windows xp > >>>>>>>>> installed. The boot-up shows the first horizontal windows status bar > >>>>>>>>> but then revers to a blue screen error message saying that "windows > >>>>>>>>> had to halt as continuing would damage the computer". It goes on to > >>>>>>>>> say that my video display driver is damaged. > >>>>>>>>> Im suspicious of this as I've been unable to start the thing in safe > >>>>>>>>> mode. A week earlier.. I downloaded the microsoft malware software and > >>>>>>>>> detected/fixed (Or so I thought) a malware item on my machine > >>>>>>>>> I have been able to start it in safe mode with command prompt.. Can I > >>>>>>>>> use this as a way in to fix the problem? > >>>>>>>>> Do I need to set up a boot disk? I have Mcaffee anti-virus which works > >>>>>>>>> well as you can tell.- Hide quoted text - > >>>>>>>> - Show quoted text - > >>>>>>> Yes it does.. there are at least 5 of these numbers. Im not at the > >>>>>>> machine right now but can pass them on tomorrow if that is of issue.- Hide quoted text - > >>>>>> - Show quoted text - > >>>>> Windows XP Media Center with SP3. > >>>>> Message is: > >>>>> "a problem has been detected and windows has been shut down to prevent > >>>>> damage to your computer > >>>>> the video driver failed to initialize > >>>>> if this is the first time you've seen this Stop error screen, restart > >>>>> your computer > >>>>> if this screen appears again, follow these steps > >>>>> check to make sure any new hardware or software is properly installed. > >>>>> If this is a new installation, ask your hardware or software > >>>>> manufacturer for any windows updates you might need. > >>>>> If problems continue, disable or remove any newly installed hardware > >>>>> or software. Disable BIOS memory options such as caching or > >>>>> shadowing. If you need to use Safe Mode to remove or disable > >>>>> components, restart your computer, press F8 to select Advanced Startup > >>>>> Options, and then select Safe Mode. > >>>>> Technical Information: > >>>>> *** Stop: 0x000000B4 (0x82A43008, 0x82A44000, 0x82A3E000, 0x00050000) > >>>>> Beginning dump of physical memory > >>>>> Dumping physical memory to disk: " (this counts from 1 to 100) then it > >>>>> says to contact technical assistance and the computer tries to > >>>>> restart. > >>>>> Sequence: > >>>>> Computer is turned on...boot extends to show the "Microsoft Windows > >>>>> XP" with icon and horizontal progress bar.. screen is then blank for > >>>>> 15 seconds.. and the blue screen with note (text shown above) comes > >>>>> up.. > >>>>> The only change I can think of is software related.. A program called > >>>>> XP Antivirus installed itself on my computer while my son was using > >>>>> it. I got Mcaffee to find it and kick it off. I A few days later I > >>>>> installed SP 3. 1 week after that I installed the Malicious software > >>>>> removal tool. Ran it and found an item which I then deleted. > >>>>> 2 days later I received this problem message.(text noted above) > >>>>> My USB mouse has been acting errantly. > >>>>> Thankyou in advance for your help on this matter- Hide quoted text - > >>>> - Show quoted text - > >>> Thankyou for your time on this matter, I really appreciate your help. > >>> The only problem with the safe mode suggestion is that I have the same > >>> blue screen when trying to go to safe mode. I get the F8 screen as > >>> suggested with no problem and choose safe mode.. same sequence as for > >>> normal startup with the blue message. This does prompt me to think a > >>> virus as safe mode should get me past a bad video driver wouldn't you > >>> think? > >> Correct. When you start in Safe Mode, your video software is not loaded. > >> In its place, Windows uses its own plain vanilla VGA driver. It seems > >> your computer is still infected, I'm afraid. > > >> Did you recently install a new video card? If so, open the case and > >> re-seat the card. Make sure it's in there snug and tight. Also make sure > >> the card is not physically damaged and that the gold contacts are not > >> bent. No need to ask how I know to mention it. ;-) > > >> Otherwise, I think you're dealing with an infection.- Hide quoted text - > > >> - Show quoted text - > > > OK. Im going to look for a rescue disc of some type that has an anti- > > virus on it. Im guessing the virus has to be cleared at boot-up. Is > > there such a thing as a bios virus which invects the flash bios? > > I do not know if the BIOS can be infected, but that is not the point > since the BIOS is not involved in your problem. > > Rather than look for a CD with out-of-date malware signatures, remove > the hard disk from your computer and put it into a second computer with > a comprehensive, up to date malware scanner. Use the good computer to > scan your hard disk.- Hide quoted text - > > - Show quoted text - on a desktop? Is there an adapter that I can use or will the desktop ribbon cable be able to connect into it? See below.
--- Leonard Grey Errare humanum est "A Day in the Life of a Web 2.0 Hacker" - PC Magazine http://www.pcmag.com/article2/0,2817,2330952,00.asp sw wrote: Show quoteHide quote > On Oct 7, 11:07 am, Leonard Grey <l.g...@invalid.invalid> wrote: Yes, there is an adapter, but I have not used a laptop regularly in >> I'll bottom post for you. >> --- >> Leonard Grey >> Errare humanum est >> >> "A Day in the Life of a Web 2.0 Hacker" - PC Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp >> >> >> >> >> >> sw wrote: >>> On Oct 7, 9:52 am, Leonard Grey <l.g...@invalid.invalid> wrote: >>>> See below. >>>> --- >>>> Leonard Grey >>>> Errare humanum est >>>> "A Day in the Life of a Web 2.0 Hacker" - PC Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp >>>> sw wrote: >>>>> On Oct 6, 8:53 pm, Leonard Grey <l.g...@invalid.invalid> wrote: >>>>>> It's possible that your computer is still infected. >>>>>> To resolve the video card issue: Start your computer in Safe Mode. Once >>>>>> in Safe Mode go to Control Panel > Add or Remove Programs and uninstall >>>>>> your video card software. Then go to Device Manager and uninstall the >>>>>> video card itself. Let your computer restart normally. Windows will >>>>>> detect your video card and will install its own driver. Then go to the >>>>>> website of your video card maker and obtain the latest driver. Follow >>>>>> the driver installation procedures to the letter. >>>>>> --- >>>>>> Leonard Grey >>>>>> Errare humanum est >>>>>> "A Day in the Life of a Web 2.0 Hacker" - PC Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp >>>>>> sw wrote: >>>>>>> On Oct 6, 2:23 pm, Leonard Grey <l.g...@invalid.invalid> wrote: >>>>>>>> We need to know (at least): >>>>>>>> 1- Your version of Windows (including the service pack) >>>>>>>> 2- the numbers/letters after 0x00... >>>>>>>> 3- The NAME_OF_THE_ERROR >>>>>>>> 4- The exact circumstances under which you see the error. >>>>>>>> 5- Any changes to the hardware or software made recently before the >>>>>>>> error message started appearing. >>>>>>>> --- >>>>>>>> Leonard Grey >>>>>>>> Errare humanum est >>>>>>>> "A Day in the Life of a Web 2.0 Hacker" - PC Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp >>>>>>>> sw wrote: >>>>>>>>> On Oct 6, 2:01 pm, Leonard Grey <l.g...@invalid.invalid> wrote: >>>>>>>>>> Does the blue screen have the word STOP followed by a hexadecimal number >>>>>>>>>> that begins with 0x000... and a message that looks LIKE_THIS? >>>>>>>>>> --- >>>>>>>>>> Leonard Grey >>>>>>>>>> Errare humanum est >>>>>>>>>> "A Day in the Life of a Web 2.0 Hacker" - PC Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp >>>>>>>>>> sw wrote: >>>>>>>>>>> I have a clone laptop which has been working well until this week. My >>>>>>>>>>> screen turns blue when the machine boots up. I have windows xp >>>>>>>>>>> installed. The boot-up shows the first horizontal windows status bar >>>>>>>>>>> but then revers to a blue screen error message saying that "windows >>>>>>>>>>> had to halt as continuing would damage the computer". It goes on to >>>>>>>>>>> say that my video display driver is damaged. >>>>>>>>>>> Im suspicious of this as I've been unable to start the thing in safe >>>>>>>>>>> mode. A week earlier.. I downloaded the microsoft malware software and >>>>>>>>>>> detected/fixed (Or so I thought) a malware item on my machine >>>>>>>>>>> I have been able to start it in safe mode with command prompt.. Can I >>>>>>>>>>> use this as a way in to fix the problem? >>>>>>>>>>> Do I need to set up a boot disk? I have Mcaffee anti-virus which works >>>>>>>>>>> well as you can tell.- Hide quoted text - >>>>>>>>>> - Show quoted text - >>>>>>>>> Yes it does.. there are at least 5 of these numbers. Im not at the >>>>>>>>> machine right now but can pass them on tomorrow if that is of issue.- Hide quoted text - >>>>>>>> - Show quoted text - >>>>>>> Windows XP Media Center with SP3. >>>>>>> Message is: >>>>>>> "a problem has been detected and windows has been shut down to prevent >>>>>>> damage to your computer >>>>>>> the video driver failed to initialize >>>>>>> if this is the first time you've seen this Stop error screen, restart >>>>>>> your computer >>>>>>> if this screen appears again, follow these steps >>>>>>> check to make sure any new hardware or software is properly installed. >>>>>>> If this is a new installation, ask your hardware or software >>>>>>> manufacturer for any windows updates you might need. >>>>>>> If problems continue, disable or remove any newly installed hardware >>>>>>> or software. Disable BIOS memory options such as caching or >>>>>>> shadowing. If you need to use Safe Mode to remove or disable >>>>>>> components, restart your computer, press F8 to select Advanced Startup >>>>>>> Options, and then select Safe Mode. >>>>>>> Technical Information: >>>>>>> *** Stop: 0x000000B4 (0x82A43008, 0x82A44000, 0x82A3E000, 0x00050000) >>>>>>> Beginning dump of physical memory >>>>>>> Dumping physical memory to disk: " (this counts from 1 to 100) then it >>>>>>> says to contact technical assistance and the computer tries to >>>>>>> restart. >>>>>>> Sequence: >>>>>>> Computer is turned on...boot extends to show the "Microsoft Windows >>>>>>> XP" with icon and horizontal progress bar.. screen is then blank for >>>>>>> 15 seconds.. and the blue screen with note (text shown above) comes >>>>>>> up.. >>>>>>> The only change I can think of is software related.. A program called >>>>>>> XP Antivirus installed itself on my computer while my son was using >>>>>>> it. I got Mcaffee to find it and kick it off. I A few days later I >>>>>>> installed SP 3. 1 week after that I installed the Malicious software >>>>>>> removal tool. Ran it and found an item which I then deleted. >>>>>>> 2 days later I received this problem message.(text noted above) >>>>>>> My USB mouse has been acting errantly. >>>>>>> Thankyou in advance for your help on this matter- Hide quoted text - >>>>>> - Show quoted text - >>>>> Thankyou for your time on this matter, I really appreciate your help. >>>>> The only problem with the safe mode suggestion is that I have the same >>>>> blue screen when trying to go to safe mode. I get the F8 screen as >>>>> suggested with no problem and choose safe mode.. same sequence as for >>>>> normal startup with the blue message. This does prompt me to think a >>>>> virus as safe mode should get me past a bad video driver wouldn't you >>>>> think? >>>> Correct. When you start in Safe Mode, your video software is not loaded. >>>> In its place, Windows uses its own plain vanilla VGA driver. It seems >>>> your computer is still infected, I'm afraid. >>>> Did you recently install a new video card? If so, open the case and >>>> re-seat the card. Make sure it's in there snug and tight. Also make sure >>>> the card is not physically damaged and that the gold contacts are not >>>> bent. No need to ask how I know to mention it. ;-) >>>> Otherwise, I think you're dealing with an infection.- Hide quoted text - >>>> - Show quoted text - >>> OK. Im going to look for a rescue disc of some type that has an anti- >>> virus on it. Im guessing the virus has to be cleared at boot-up. Is >>> there such a thing as a bios virus which invects the flash bios? >> I do not know if the BIOS can be infected, but that is not the point >> since the BIOS is not involved in your problem. >> >> Rather than look for a CD with out-of-date malware signatures, remove >> the hard disk from your computer and put it into a second computer with >> a comprehensive, up to date malware scanner. Use the good computer to >> scan your hard disk.- Hide quoted text - >> >> - Show quoted text - > > OK . Because it is a laptop harddrive.. can I take it out and run it > on a desktop? Is there an adapter that I can use or will the desktop > ribbon cable be able to connect into it? years and so I am not familiar with the hardware. I /think/ you can put your hard drive into an enclosure and connect it to another computer via USB. But I am out of my depth here. On Oct 7, 3:56 pm, Leonard Grey <l.g...@invalid.invalid> wrote:
Show quoteHide quote > See below. Im going to pop it out tonight and have a look. Thanks again for your> --- > Leonard Grey > Errare humanum est > > "A Day in the Life of a Web 2.0 Hacker" - PC Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > > > > > > sw wrote: > > On Oct 7, 11:07 am, Leonard Grey <l.g...@invalid.invalid> wrote: > >> I'll bottom post for you. > >> --- > >> Leonard Grey > >> Errare humanum est > > >> "A Day in the Life of a Web 2.0 Hacker" - PC Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > > >> sw wrote: > >>> On Oct 7, 9:52 am, Leonard Grey <l.g...@invalid.invalid> wrote: > >>>> See below. > >>>> --- > >>>> Leonard Grey > >>>> Errare humanum est > >>>> "A Day in the Life of a Web 2.0 Hacker" - PC Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > >>>> sw wrote: > >>>>> On Oct 6, 8:53 pm, Leonard Grey <l.g...@invalid.invalid> wrote: > >>>>>> It's possible that your computer is still infected. > >>>>>> To resolve the video card issue: Start your computer in Safe Mode. Once > >>>>>> in Safe Mode go to Control Panel > Add or Remove Programs and uninstall > >>>>>> your video card software. Then go to Device Manager and uninstall the > >>>>>> video card itself. Let your computer restart normally. Windows will > >>>>>> detect your video card and will install its own driver. Then go to the > >>>>>> website of your video card maker and obtain the latest driver. Follow > >>>>>> the driver installation procedures to the letter. > >>>>>> --- > >>>>>> Leonard Grey > >>>>>> Errare humanum est > >>>>>> "A Day in the Life of a Web 2.0 Hacker" - PC Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > >>>>>> sw wrote: > >>>>>>> On Oct 6, 2:23 pm, Leonard Grey <l.g...@invalid.invalid> wrote: > >>>>>>>> We need to know (at least): > >>>>>>>> 1- Your version of Windows (including the service pack) > >>>>>>>> 2- the numbers/letters after 0x00... > >>>>>>>> 3- The NAME_OF_THE_ERROR > >>>>>>>> 4- The exact circumstances under which you see the error. > >>>>>>>> 5- Any changes to the hardware or software made recently before the > >>>>>>>> error message started appearing. > >>>>>>>> --- > >>>>>>>> Leonard Grey > >>>>>>>> Errare humanum est > >>>>>>>> "A Day in the Life of a Web 2.0 Hacker" - PC Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > >>>>>>>> sw wrote: > >>>>>>>>> On Oct 6, 2:01 pm, Leonard Grey <l.g...@invalid.invalid> wrote: > >>>>>>>>>> Does the blue screen have the word STOP followed by a hexadecimal number > >>>>>>>>>> that begins with 0x000... and a message that looks LIKE_THIS? > >>>>>>>>>> --- > >>>>>>>>>> Leonard Grey > >>>>>>>>>> Errare humanum est > >>>>>>>>>> "A Day in the Life of a Web 2.0 Hacker" - PC Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > >>>>>>>>>> sw wrote: > >>>>>>>>>>> I have a clone laptop which has been working well until this week. My > >>>>>>>>>>> screen turns blue when the machine boots up. I have windows xp > >>>>>>>>>>> installed. The boot-up shows the first horizontal windows status bar > >>>>>>>>>>> but then revers to a blue screen error message saying that "windows > >>>>>>>>>>> had to halt as continuing would damage the computer". It goes on to > >>>>>>>>>>> say that my video display driver is damaged. > >>>>>>>>>>> Im suspicious of this as I've been unable to start the thing in safe > >>>>>>>>>>> mode. A week earlier.. I downloaded the microsoft malware software and > >>>>>>>>>>> detected/fixed (Or so I thought) a malware item on my machine > >>>>>>>>>>> I have been able to start it in safe mode with command prompt... Can I > >>>>>>>>>>> use this as a way in to fix the problem? > >>>>>>>>>>> Do I need to set up a boot disk? I have Mcaffee anti-virus which works > >>>>>>>>>>> well as you can tell.- Hide quoted text - > >>>>>>>>>> - Show quoted text - > >>>>>>>>> Yes it does.. there are at least 5 of these numbers. Im not at the > >>>>>>>>> machine right now but can pass them on tomorrow if that is of issue.- Hide quoted text - > >>>>>>>> - Show quoted text - > >>>>>>> Windows XP Media Center with SP3. > >>>>>>> Message is: > >>>>>>> "a problem has been detected and windows has been shut down to prevent > >>>>>>> damage to your computer > >>>>>>> the video driver failed to initialize > >>>>>>> if this is the first time you've seen this Stop error screen, restart > >>>>>>> your computer > >>>>>>> if this screen appears again, follow these steps > >>>>>>> check to make sure any new hardware or software is properly installed. > >>>>>>> If this is a new installation, ask your hardware or software > >>>>>>> manufacturer for any windows updates you might need. > >>>>>>> If problems continue, disable or remove any newly installed hardware > >>>>>>> or software. Disable BIOS memory options such as caching or > >>>>>>> shadowing. If you need to use Safe Mode to remove or disable > >>>>>>> components, restart your computer, press F8 to select Advanced Startup > >>>>>>> Options, and then select Safe Mode. > >>>>>>> Technical Information: > >>>>>>> *** Stop: 0x000000B4 (0x82A43008, 0x82A44000, 0x82A3E000, 0x00050000) > >>>>>>> Beginning dump of physical memory > >>>>>>> Dumping physical memory to disk: " (this counts from 1 to 100) then it > >>>>>>> says to contact technical assistance and the computer tries to > >>>>>>> restart. > >>>>>>> Sequence: > >>>>>>> Computer is turned on...boot extends to show the "Microsoft Windows > >>>>>>> XP" with icon and horizontal progress bar.. screen is then blank for > >>>>>>> 15 seconds.. and the blue screen with note (text shown above) comes > >>>>>>> up.. > >>>>>>> The only change I can think of is software related.. A program called > >>>>>>> XP Antivirus installed itself on my computer while my son was using > >>>>>>> it. I got Mcaffee to find it and kick it off. I A few days later I > >>>>>>> installed SP 3. 1 week after that I installed the Malicious software > >>>>>>> removal tool. Ran it and found an item which I then deleted. > >>>>>>> 2 days later I received this problem message.(text noted above) > >>>>>>> My USB mouse has been acting errantly. > >>>>>>> Thankyou in advance for your help on this matter- Hide quoted text - > >>>>>> - Show quoted text - > >>>>> Thankyou for your time on this matter, I really appreciate your help. > >>>>> The only problem with the safe mode suggestion is that I have the same > >>>>> blue screen when trying to go to safe mode. I get the F8 screen as > >>>>> suggested with no problem and choose safe mode.. same sequence as for > >>>>> normal startup with the blue message. This does prompt me to think a > >>>>> virus as safe mode should get me past a bad video driver wouldn't you > >>>>> think? > >>>> Correct. When you start in Safe Mode, your video software is not loaded. > >>>> In its place, Windows uses its own plain vanilla VGA driver. It seems > >>>> your computer is still infected, I'm afraid. > >>>> Did you recently install a new video card? If so, open the case and > >>>> re-seat the card. Make sure it's in there snug and tight. Also make sure > >>>> the card is not physically damaged and that the gold contacts are not > >>>> bent. No need to ask how I know to mention it. ;-) > >>>> Otherwise, I think you're dealing with an infection.- Hide quoted text - > >>>> - Show quoted text - > >>> OK. Im going to look for a rescue disc of some type that has an anti- > >>> virus on it. Im guessing the virus has to be cleared at boot-up. Is > >>> there such a thing as a bios virus which invects the flash bios? > >> I do not know if the BIOS can be infected, but that is not the point > >> since the BIOS is not involved in your problem. > > >> Rather than look for a CD with out-of-date malware signatures, remove > >> the hard disk from your computer and put it into a second computer with > >> a comprehensive, up to date malware scanner. Use the good computer to > >> scan your hard disk.- Hide quoted text - > > >> - Show quoted text - > > > OK . Because it is a laptop harddrive.. can I take it out and run it > > on a desktop? Is there an adapter that I can use or will the desktop > > ribbon cable be able to connect into it? > > Yes, there is an adapter, but I have not used a laptop regularly in > years and so I am not familiar with the hardware. I /think/ you can put > your hard drive into an enclosure and connect it to another computer via > USB. But I am out of my depth here.- Hide quoted text - > > - Show quoted text - help. See below
"sw" <baddad***@gmail.com> wrote in message On Oct 7, 3:56 pm, Leonard Grey <l.g...@invalid.invalid> wrote:news:6aa2e240-2894-49f6-bb07-a3bfa2f66325@g61g2000hsf.googlegroups.com... Show quoteHide quote > See below. Im going to pop it out tonight and have a look. Thanks again for your> --- > Leonard Grey > Errare humanum est > > "A Day in the Life of a Web 2.0 Hacker" - PC > Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > > > > > > sw wrote: > > On Oct 7, 11:07 am, Leonard Grey <l.g...@invalid.invalid> wrote: > >> I'll bottom post for you. > >> --- > >> Leonard Grey > >> Errare humanum est > > >> "A Day in the Life of a Web 2.0 Hacker" - PC > >> Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > > >> sw wrote: > >>> On Oct 7, 9:52 am, Leonard Grey <l.g...@invalid.invalid> wrote: > >>>> See below. > >>>> --- > >>>> Leonard Grey > >>>> Errare humanum est > >>>> "A Day in the Life of a Web 2.0 Hacker" - PC > >>>> Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > >>>> sw wrote: > >>>>> On Oct 6, 8:53 pm, Leonard Grey <l.g...@invalid.invalid> wrote: > >>>>>> It's possible that your computer is still infected. > >>>>>> To resolve the video card issue: Start your computer in Safe Mode. > >>>>>> Once > >>>>>> in Safe Mode go to Control Panel > Add or Remove Programs and > >>>>>> uninstall > >>>>>> your video card software. Then go to Device Manager and uninstall > >>>>>> the > >>>>>> video card itself. Let your computer restart normally. Windows will > >>>>>> detect your video card and will install its own driver. Then go to > >>>>>> the > >>>>>> website of your video card maker and obtain the latest driver. > >>>>>> Follow > >>>>>> the driver installation procedures to the letter. > >>>>>> --- > >>>>>> Leonard Grey > >>>>>> Errare humanum est > >>>>>> "A Day in the Life of a Web 2.0 Hacker" - PC > >>>>>> Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > >>>>>> sw wrote: > >>>>>>> On Oct 6, 2:23 pm, Leonard Grey <l.g...@invalid.invalid> wrote: > >>>>>>>> We need to know (at least): > >>>>>>>> 1- Your version of Windows (including the service pack) > >>>>>>>> 2- the numbers/letters after 0x00... > >>>>>>>> 3- The NAME_OF_THE_ERROR > >>>>>>>> 4- The exact circumstances under which you see the error. > >>>>>>>> 5- Any changes to the hardware or software made recently before > >>>>>>>> the > >>>>>>>> error message started appearing. > >>>>>>>> --- > >>>>>>>> Leonard Grey > >>>>>>>> Errare humanum est > >>>>>>>> "A Day in the Life of a Web 2.0 Hacker" - PC > >>>>>>>> Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > >>>>>>>> sw wrote: > >>>>>>>>> On Oct 6, 2:01 pm, Leonard Grey <l.g...@invalid.invalid> wrote: > >>>>>>>>>> Does the blue screen have the word STOP followed by a > >>>>>>>>>> hexadecimal number > >>>>>>>>>> that begins with 0x000... and a message that looks LIKE_THIS? > >>>>>>>>>> --- > >>>>>>>>>> Leonard Grey > >>>>>>>>>> Errare humanum est > >>>>>>>>>> "A Day in the Life of a Web 2.0 Hacker" - PC > >>>>>>>>>> Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > >>>>>>>>>> sw wrote: > >>>>>>>>>>> I have a clone laptop which has been working well until this > >>>>>>>>>>> week. My > >>>>>>>>>>> screen turns blue when the machine boots up. I have windows xp > >>>>>>>>>>> installed. The boot-up shows the first horizontal windows > >>>>>>>>>>> status bar > >>>>>>>>>>> but then revers to a blue screen error message saying that > >>>>>>>>>>> "windows > >>>>>>>>>>> had to halt as continuing would damage the computer". It goes > >>>>>>>>>>> on to > >>>>>>>>>>> say that my video display driver is damaged. > >>>>>>>>>>> Im suspicious of this as I've been unable to start the thing > >>>>>>>>>>> in safe > >>>>>>>>>>> mode. A week earlier.. I downloaded the microsoft malware > >>>>>>>>>>> software and > >>>>>>>>>>> detected/fixed (Or so I thought) a malware item on my machine > >>>>>>>>>>> I have been able to start it in safe mode with command > >>>>>>>>>>> prompt.. Can I > >>>>>>>>>>> use this as a way in to fix the problem? > >>>>>>>>>>> Do I need to set up a boot disk? I have Mcaffee anti-virus > >>>>>>>>>>> which works > >>>>>>>>>>> well as you can tell.- Hide quoted text - > >>>>>>>>>> - Show quoted text - > >>>>>>>>> Yes it does.. there are at least 5 of these numbers. Im not at > >>>>>>>>> the > >>>>>>>>> machine right now but can pass them on tomorrow if that is of > >>>>>>>>> issue.- Hide quoted text - > >>>>>>>> - Show quoted text - > >>>>>>> Windows XP Media Center with SP3. > >>>>>>> Message is: > >>>>>>> "a problem has been detected and windows has been shut down to > >>>>>>> prevent > >>>>>>> damage to your computer > >>>>>>> the video driver failed to initialize > >>>>>>> if this is the first time you've seen this Stop error screen, > >>>>>>> restart > >>>>>>> your computer > >>>>>>> if this screen appears again, follow these steps > >>>>>>> check to make sure any new hardware or software is properly > >>>>>>> installed. > >>>>>>> If this is a new installation, ask your hardware or software > >>>>>>> manufacturer for any windows updates you might need. > >>>>>>> If problems continue, disable or remove any newly installed > >>>>>>> hardware > >>>>>>> or software. Disable BIOS memory options such as caching or > >>>>>>> shadowing. If you need to use Safe Mode to remove or disable > >>>>>>> components, restart your computer, press F8 to select Advanced > >>>>>>> Startup > >>>>>>> Options, and then select Safe Mode. > >>>>>>> Technical Information: > >>>>>>> *** Stop: 0x000000B4 (0x82A43008, 0x82A44000, 0x82A3E000, > >>>>>>> 0x00050000) > >>>>>>> Beginning dump of physical memory > >>>>>>> Dumping physical memory to disk: " (this counts from 1 to 100) > >>>>>>> then it > >>>>>>> says to contact technical assistance and the computer tries to > >>>>>>> restart. > >>>>>>> Sequence: > >>>>>>> Computer is turned on...boot extends to show the "Microsoft > >>>>>>> Windows > >>>>>>> XP" with icon and horizontal progress bar.. screen is then blank > >>>>>>> for > >>>>>>> 15 seconds.. and the blue screen with note (text shown above) > >>>>>>> comes > >>>>>>> up.. > >>>>>>> The only change I can think of is software related.. A program > >>>>>>> called > >>>>>>> XP Antivirus installed itself on my computer while my son was > >>>>>>> using > >>>>>>> it. I got Mcaffee to find it and kick it off. I A few days later I > >>>>>>> installed SP 3. 1 week after that I installed the Malicious > >>>>>>> software > >>>>>>> removal tool. Ran it and found an item which I then deleted. > >>>>>>> 2 days later I received this problem message.(text noted above) > >>>>>>> My USB mouse has been acting errantly. > >>>>>>> Thankyou in advance for your help on this matter- Hide quoted > >>>>>>> text - > >>>>>> - Show quoted text - > >>>>> Thankyou for your time on this matter, I really appreciate your > >>>>> help. > >>>>> The only problem with the safe mode suggestion is that I have the > >>>>> same > >>>>> blue screen when trying to go to safe mode. I get the F8 screen as > >>>>> suggested with no problem and choose safe mode.. same sequence as > >>>>> for > >>>>> normal startup with the blue message. This does prompt me to think a > >>>>> virus as safe mode should get me past a bad video driver wouldn't > >>>>> you > >>>>> think? > >>>> Correct. When you start in Safe Mode, your video software is not > >>>> loaded. > >>>> In its place, Windows uses its own plain vanilla VGA driver. It seems > >>>> your computer is still infected, I'm afraid. > >>>> Did you recently install a new video card? If so, open the case and > >>>> re-seat the card. Make sure it's in there snug and tight. Also make > >>>> sure > >>>> the card is not physically damaged and that the gold contacts are not > >>>> bent. No need to ask how I know to mention it. ;-) > >>>> Otherwise, I think you're dealing with an infection.- Hide quoted > >>>> text - > >>>> - Show quoted text - > >>> OK. Im going to look for a rescue disc of some type that has an anti- > >>> virus on it. Im guessing the virus has to be cleared at boot-up. Is > >>> there such a thing as a bios virus which invects the flash bios? > >> I do not know if the BIOS can be infected, but that is not the point > >> since the BIOS is not involved in your problem. > > >> Rather than look for a CD with out-of-date malware signatures, remove > >> the hard disk from your computer and put it into a second computer with > >> a comprehensive, up to date malware scanner. Use the good computer to > >> scan your hard disk.- Hide quoted text - > > >> - Show quoted text - > > > OK . Because it is a laptop harddrive.. can I take it out and run it > > on a desktop? Is there an adapter that I can use or will the desktop > > ribbon cable be able to connect into it? > > Yes, there is an adapter, but I have not used a laptop regularly in > years and so I am not familiar with the hardware. I /think/ you can put > your hard drive into an enclosure and connect it to another computer via > USB. But I am out of my depth here.- Hide quoted text - > > - Show quoted text - help. Buy a USB enclosure for a 2.5 inch drive. Install the laptop drive in this enclosure. Jim
Show quote
Hide quote
On Oct 7, 4:45 pm, "Jim" <j...@invalid.invalid> wrote: Thanks for the idea. It sounds like an economical way to test it.> See below"sw" <baddad***@gmail.com> wrote in message > > news:6aa2e240-2894-49f6-bb07-a3bfa2f66325@g61g2000hsf.googlegroups.com... > On Oct 7, 3:56 pm, Leonard Grey <l.g...@invalid.invalid> wrote: > > > > > > > See below. > > --- > > Leonard Grey > > Errare humanum est > > > "A Day in the Life of a Web 2.0 Hacker" - PC > > Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > > > sw wrote: > > > On Oct 7, 11:07 am, Leonard Grey <l.g...@invalid.invalid> wrote: > > >> I'll bottom post for you. > > >> --- > > >> Leonard Grey > > >> Errare humanum est > > > >> "A Day in the Life of a Web 2.0 Hacker" - PC > > >> Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > > > >> sw wrote: > > >>> On Oct 7, 9:52 am, Leonard Grey <l.g...@invalid.invalid> wrote: > > >>>> See below. > > >>>> --- > > >>>> Leonard Grey > > >>>> Errare humanum est > > >>>> "A Day in the Life of a Web 2.0 Hacker" - PC > > >>>> Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > > >>>> sw wrote: > > >>>>> On Oct 6, 8:53 pm, Leonard Grey <l.g...@invalid.invalid> wrote: > > >>>>>> It's possible that your computer is still infected. > > >>>>>> To resolve the video card issue: Start your computer in Safe Mode. > > >>>>>> Once > > >>>>>> in Safe Mode go to Control Panel > Add or Remove Programs and > > >>>>>> uninstall > > >>>>>> your video card software. Then go to Device Manager and uninstall > > >>>>>> the > > >>>>>> video card itself. Let your computer restart normally. Windows will > > >>>>>> detect your video card and will install its own driver. Then go to > > >>>>>> the > > >>>>>> website of your video card maker and obtain the latest driver. > > >>>>>> Follow > > >>>>>> the driver installation procedures to the letter. > > >>>>>> --- > > >>>>>> Leonard Grey > > >>>>>> Errare humanum est > > >>>>>> "A Day in the Life of a Web 2.0 Hacker" - PC > > >>>>>> Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > > >>>>>> sw wrote: > > >>>>>>> On Oct 6, 2:23 pm, Leonard Grey <l.g...@invalid.invalid> wrote: > > >>>>>>>> We need to know (at least): > > >>>>>>>> 1- Your version of Windows (including the service pack) > > >>>>>>>> 2- the numbers/letters after 0x00... > > >>>>>>>> 3- The NAME_OF_THE_ERROR > > >>>>>>>> 4- The exact circumstances under which you see the error. > > >>>>>>>> 5- Any changes to the hardware or software made recently before > > >>>>>>>> the > > >>>>>>>> error message started appearing. > > >>>>>>>> --- > > >>>>>>>> Leonard Grey > > >>>>>>>> Errare humanum est > > >>>>>>>> "A Day in the Life of a Web 2.0 Hacker" - PC > > >>>>>>>> Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > > >>>>>>>> sw wrote: > > >>>>>>>>> On Oct 6, 2:01 pm, Leonard Grey <l.g...@invalid.invalid> wrote: > > >>>>>>>>>> Does the blue screen have the word STOP followed by a > > >>>>>>>>>> hexadecimal number > > >>>>>>>>>> that begins with 0x000... and a message that looks LIKE_THIS? > > >>>>>>>>>> --- > > >>>>>>>>>> Leonard Grey > > >>>>>>>>>> Errare humanum est > > >>>>>>>>>> "A Day in the Life of a Web 2.0 Hacker" - PC > > >>>>>>>>>> Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > > >>>>>>>>>> sw wrote: > > >>>>>>>>>>> I have a clone laptop which has been working well until this > > >>>>>>>>>>> week. My > > >>>>>>>>>>> screen turns blue when the machine boots up. I have windows xp > > >>>>>>>>>>> installed. The boot-up shows the first horizontal windows > > >>>>>>>>>>> status bar > > >>>>>>>>>>> but then revers to a blue screen error message saying that > > >>>>>>>>>>> "windows > > >>>>>>>>>>> had to halt as continuing would damage the computer". It goes > > >>>>>>>>>>> on to > > >>>>>>>>>>> say that my video display driver is damaged. > > >>>>>>>>>>> Im suspicious of this as I've been unable to start the thing > > >>>>>>>>>>> in safe > > >>>>>>>>>>> mode. A week earlier.. I downloaded the microsoft malware > > >>>>>>>>>>> software and > > >>>>>>>>>>> detected/fixed (Or so I thought) a malware item on my machine > > >>>>>>>>>>> I have been able to start it in safe mode with command > > >>>>>>>>>>> prompt.. Can I > > >>>>>>>>>>> use this as a way in to fix the problem? > > >>>>>>>>>>> Do I need to set up a boot disk? I have Mcaffee anti-virus > > >>>>>>>>>>> which works > > >>>>>>>>>>> well as you can tell.- Hide quoted text - > > >>>>>>>>>> - Show quoted text - > > >>>>>>>>> Yes it does.. there are at least 5 of these numbers. Im not at > > >>>>>>>>> the > > >>>>>>>>> machine right now but can pass them on tomorrow if that is of > > >>>>>>>>> issue.- Hide quoted text - > > >>>>>>>> - Show quoted text - > > >>>>>>> Windows XP Media Center with SP3. > > >>>>>>> Message is: > > >>>>>>> "a problem has been detected and windows has been shut down to > > >>>>>>> prevent > > >>>>>>> damage to your computer > > >>>>>>> the video driver failed to initialize > > >>>>>>> if this is the first time you've seen this Stop error screen, > > >>>>>>> restart > > >>>>>>> your computer > > >>>>>>> if this screen appears again, follow these steps > > >>>>>>> check to make sure any new hardware or software is properly > > >>>>>>> installed. > > >>>>>>> If this is a new installation, ask your hardware or software > > >>>>>>> manufacturer for any windows updates you might need. > > >>>>>>> If problems continue, disable or remove any newly installed > > >>>>>>> hardware > > >>>>>>> or software. Disable BIOS memory options such as caching or > > >>>>>>> shadowing. If you need to use Safe Mode to remove or disable > > >>>>>>> components, restart your computer, press F8 to select Advanced > > >>>>>>> Startup > > >>>>>>> Options, and then select Safe Mode. > > >>>>>>> Technical Information: > > >>>>>>> *** Stop: 0x000000B4 (0x82A43008, 0x82A44000, 0x82A3E000, > > >>>>>>> 0x00050000) > > >>>>>>> Beginning dump of physical memory > > >>>>>>> Dumping physical memory to disk: " (this counts from 1 to 100) > > >>>>>>> then it > > >>>>>>> says to contact technical assistance and the computer tries to > > >>>>>>> restart. > > >>>>>>> Sequence: > > >>>>>>> Computer is turned on...boot extends to show the "Microsoft > > >>>>>>> Windows > > >>>>>>> XP" with icon and horizontal progress bar.. screen is then blank > > >>>>>>> for > > >>>>>>> 15 seconds.. and the blue screen with note (text shown above) > > >>>>>>> comes > > >>>>>>> up.. > > >>>>>>> The only change I can think of is software related.. A program > > >>>>>>> called > > >>>>>>> XP Antivirus installed itself on my computer while my son was > > >>>>>>> using > > >>>>>>> it. I got Mcaffee to find it and kick it off. I A few days later I > > >>>>>>> installed SP 3. 1 week after that I installed the Malicious > > >>>>>>> software > > >>>>>>> removal tool. Ran it and found an item which I then deleted. > > >>>>>>> 2 days later I received this problem message.(text noted above) > > >>>>>>> My USB mouse has been acting errantly. > > >>>>>>> Thankyou in advance for your help on this matter- Hide quoted > > >>>>>>> text - > > >>>>>> - Show quoted text - > > >>>>> Thankyou for your time on this matter, I really appreciate your > > >>>>> help. > > >>>>> The only problem with the safe mode suggestion is that I have the > > >>>>> same > > >>>>> blue screen when trying to go to safe mode. I get the F8 screen as > > >>>>> suggested with no problem and choose safe mode.. same sequence as > > >>>>> for > > >>>>> normal startup with the blue message. This does prompt me to think a > > >>>>> virus as safe mode should get me past a bad video driver wouldn't > > >>>>> you > > >>>>> think? > > >>>> Correct. When you start in Safe Mode, your video software is not > > >>>> loaded. > > >>>> In its place, Windows uses its own plain vanilla VGA driver. It seems > > >>>> your computer is still infected, I'm afraid. > > >>>> Did you recently install a new video card? If so, open the case and > > >>>> re-seat the card. Make sure it's in there snug and tight. Also make > > >>>> sure > > >>>> the card is not physically damaged and that the gold contacts are not > > >>>> bent. No need to ask how I know to mention it. ;-) > > >>>> Otherwise, I think you're dealing with an infection.- Hide quoted > > >>>> text - > > >>>> - Show quoted text - > > >>> OK. Im going to look for a rescue disc of some type that has an anti- > > >>> virus on it. Im guessing the virus has to be cleared at boot-up. Is > > >>> there such a thing as a bios virus which invects the flash bios? > > >> I do not know if the BIOS can be infected, but that is not the point > > >> since the BIOS is not involved in your problem. > > > >> Rather than look for a CD with out-of-date malware signatures, remove > > >> the hard disk from your computer and put it into a second computer with > > >> a comprehensive, up to date malware scanner. Use the good computer to > > >> scan your hard disk.- Hide quoted text - > > > >> - Show quoted text - > > > > OK . Because it is a laptop harddrive.. can I take it out and run it > > > on a desktop? Is there an adapter that I can use or will the desktop > > > ribbon cable be able to connect into it? > > > Yes, there is an adapter, but I have not used a laptop regularly in > > years and so I am not familiar with the hardware. I /think/ you can put > > your hard drive into an enclosure and connect it to another computer via > > USB. But I am out of my depth here.- Hide quoted text - > > > - Show quoted text - > > Im going to pop it out tonight and have a look. Thanks again for your > help. > > Buy a USB enclosure for a 2.5 inch drive. Install the laptop drive in this > enclosure. > Jim- Hide quoted text - > > - Show quoted text - Does futureshop carry these things? Jim wrote:
Show quoteHide quote > See below One other thing Microsoft help says may cause the B4 STOP is a port > "sw" <baddad***@gmail.com> wrote in message > news:6aa2e240-2894-49f6-bb07-a3bfa2f66325@g61g2000hsf.googlegroups.com... > On Oct 7, 3:56 pm, Leonard Grey <l.g...@invalid.invalid> wrote: >> See below. >> --- >> Leonard Grey >> Errare humanum est >> >> "A Day in the Life of a Web 2.0 Hacker" - PC >> Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp >> >> >> >> >> >> sw wrote: >>> On Oct 7, 11:07 am, Leonard Grey <l.g...@invalid.invalid> wrote: >>>> I'll bottom post for you. >>>> --- >>>> Leonard Grey >>>> Errare humanum est >> >>>> "A Day in the Life of a Web 2.0 Hacker" - PC >>>> Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp >> >>>> sw wrote: >>>>> On Oct 7, 9:52 am, Leonard Grey <l.g...@invalid.invalid> wrote: >>>>>> See below. >>>>>> --- >>>>>> Leonard Grey >>>>>> Errare humanum est >>>>>> "A Day in the Life of a Web 2.0 Hacker" - PC >>>>>> Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp >>>>>> sw wrote: >>>>>>> On Oct 6, 8:53 pm, Leonard Grey <l.g...@invalid.invalid> wrote: >>>>>>>> It's possible that your computer is still infected. >>>>>>>> To resolve the video card issue: Start your computer in Safe >>>>>>>> Mode. Once >>>>>>>> in Safe Mode go to Control Panel > Add or Remove Programs and >>>>>>>> uninstall >>>>>>>> your video card software. Then go to Device Manager and >>>>>>>> uninstall the >>>>>>>> video card itself. Let your computer restart normally. Windows >>>>>>>> will detect your video card and will install its own driver. >>>>>>>> Then go to the >>>>>>>> website of your video card maker and obtain the latest driver. >>>>>>>> Follow >>>>>>>> the driver installation procedures to the letter. >>>>>>>> --- >>>>>>>> Leonard Grey >>>>>>>> Errare humanum est >>>>>>>> "A Day in the Life of a Web 2.0 Hacker" - PC >>>>>>>> Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp >>>>>>>> sw wrote: >>>>>>>>> On Oct 6, 2:23 pm, Leonard Grey <l.g...@invalid.invalid> >>>>>>>>> wrote: >>>>>>>>>> We need to know (at least): >>>>>>>>>> 1- Your version of Windows (including the service pack) >>>>>>>>>> 2- the numbers/letters after 0x00... >>>>>>>>>> 3- The NAME_OF_THE_ERROR >>>>>>>>>> 4- The exact circumstances under which you see the error. >>>>>>>>>> 5- Any changes to the hardware or software made recently >>>>>>>>>> before the >>>>>>>>>> error message started appearing. >>>>>>>>>> --- >>>>>>>>>> Leonard Grey >>>>>>>>>> Errare humanum est >>>>>>>>>> "A Day in the Life of a Web 2.0 Hacker" - PC >>>>>>>>>> Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp >>>>>>>>>> sw wrote: >>>>>>>>>>> On Oct 6, 2:01 pm, Leonard Grey <l.g...@invalid.invalid> >>>>>>>>>>> wrote: >>>>>>>>>>>> Does the blue screen have the word STOP followed by a >>>>>>>>>>>> hexadecimal number >>>>>>>>>>>> that begins with 0x000... and a message that looks >>>>>>>>>>>> LIKE_THIS? --- >>>>>>>>>>>> Leonard Grey >>>>>>>>>>>> Errare humanum est >>>>>>>>>>>> "A Day in the Life of a Web 2.0 Hacker" - PC >>>>>>>>>>>> Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp >>>>>>>>>>>> sw wrote: >>>>>>>>>>>>> I have a clone laptop which has been working well until >>>>>>>>>>>>> this week. My >>>>>>>>>>>>> screen turns blue when the machine boots up. I have >>>>>>>>>>>>> windows xp installed. The boot-up shows the first >>>>>>>>>>>>> horizontal windows status bar >>>>>>>>>>>>> but then revers to a blue screen error message saying that >>>>>>>>>>>>> "windows >>>>>>>>>>>>> had to halt as continuing would damage the computer". It >>>>>>>>>>>>> goes on to >>>>>>>>>>>>> say that my video display driver is damaged. >>>>>>>>>>>>> Im suspicious of this as I've been unable to start the >>>>>>>>>>>>> thing in safe >>>>>>>>>>>>> mode. A week earlier.. I downloaded the microsoft malware >>>>>>>>>>>>> software and >>>>>>>>>>>>> detected/fixed (Or so I thought) a malware item on my >>>>>>>>>>>>> machine I have been able to start it in safe mode with >>>>>>>>>>>>> command prompt.. Can I >>>>>>>>>>>>> use this as a way in to fix the problem? >>>>>>>>>>>>> Do I need to set up a boot disk? I have Mcaffee anti-virus >>>>>>>>>>>>> which works >>>>>>>>>>>>> well as you can tell.- Hide quoted text - >>>>>>>>>>>> - Show quoted text - >>>>>>>>>>> Yes it does.. there are at least 5 of these numbers. Im not >>>>>>>>>>> at the >>>>>>>>>>> machine right now but can pass them on tomorrow if that is >>>>>>>>>>> of issue.- Hide quoted text - >>>>>>>>>> - Show quoted text - >>>>>>>>> Windows XP Media Center with SP3. >>>>>>>>> Message is: >>>>>>>>> "a problem has been detected and windows has been shut down to >>>>>>>>> prevent >>>>>>>>> damage to your computer >>>>>>>>> the video driver failed to initialize >>>>>>>>> if this is the first time you've seen this Stop error screen, >>>>>>>>> restart >>>>>>>>> your computer >>>>>>>>> if this screen appears again, follow these steps >>>>>>>>> check to make sure any new hardware or software is properly >>>>>>>>> installed. >>>>>>>>> If this is a new installation, ask your hardware or software >>>>>>>>> manufacturer for any windows updates you might need. >>>>>>>>> If problems continue, disable or remove any newly installed >>>>>>>>> hardware >>>>>>>>> or software. Disable BIOS memory options such as caching or >>>>>>>>> shadowing. If you need to use Safe Mode to remove or disable >>>>>>>>> components, restart your computer, press F8 to select Advanced >>>>>>>>> Startup >>>>>>>>> Options, and then select Safe Mode. >>>>>>>>> Technical Information: >>>>>>>>> *** Stop: 0x000000B4 (0x82A43008, 0x82A44000, 0x82A3E000, >>>>>>>>> 0x00050000) >>>>>>>>> Beginning dump of physical memory >>>>>>>>> Dumping physical memory to disk: " (this counts from 1 to 100) >>>>>>>>> then it >>>>>>>>> says to contact technical assistance and the computer tries to >>>>>>>>> restart. >>>>>>>>> Sequence: >>>>>>>>> Computer is turned on...boot extends to show the "Microsoft >>>>>>>>> Windows >>>>>>>>> XP" with icon and horizontal progress bar.. screen is then >>>>>>>>> blank for >>>>>>>>> 15 seconds.. and the blue screen with note (text shown above) >>>>>>>>> comes >>>>>>>>> up.. >>>>>>>>> The only change I can think of is software related.. A program >>>>>>>>> called >>>>>>>>> XP Antivirus installed itself on my computer while my son was >>>>>>>>> using >>>>>>>>> it. I got Mcaffee to find it and kick it off. I A few days >>>>>>>>> later I installed SP 3. 1 week after that I installed the >>>>>>>>> Malicious software >>>>>>>>> removal tool. Ran it and found an item which I then deleted. >>>>>>>>> 2 days later I received this problem message.(text noted >>>>>>>>> above) My USB mouse has been acting errantly. >>>>>>>>> Thankyou in advance for your help on this matter- Hide quoted >>>>>>>>> text - >>>>>>>> - Show quoted text - >>>>>>> Thankyou for your time on this matter, I really appreciate your >>>>>>> help. >>>>>>> The only problem with the safe mode suggestion is that I have >>>>>>> the same >>>>>>> blue screen when trying to go to safe mode. I get the F8 screen >>>>>>> as suggested with no problem and choose safe mode.. same >>>>>>> sequence as for >>>>>>> normal startup with the blue message. This does prompt me to >>>>>>> think a virus as safe mode should get me past a bad video >>>>>>> driver wouldn't you >>>>>>> think? >>>>>> Correct. When you start in Safe Mode, your video software is not >>>>>> loaded. >>>>>> In its place, Windows uses its own plain vanilla VGA driver. It >>>>>> seems your computer is still infected, I'm afraid. >>>>>> Did you recently install a new video card? If so, open the case >>>>>> and re-seat the card. Make sure it's in there snug and tight. >>>>>> Also make sure >>>>>> the card is not physically damaged and that the gold contacts >>>>>> are not bent. No need to ask how I know to mention it. ;-) >>>>>> Otherwise, I think you're dealing with an infection.- Hide quoted >>>>>> text - >>>>>> - Show quoted text - >>>>> OK. Im going to look for a rescue disc of some type that has an >>>>> anti- virus on it. Im guessing the virus has to be cleared at >>>>> boot-up. Is there such a thing as a bios virus which invects the >>>>> flash bios? >>>> I do not know if the BIOS can be infected, but that is not the >>>> point since the BIOS is not involved in your problem. >> >>>> Rather than look for a CD with out-of-date malware signatures, >>>> remove the hard disk from your computer and put it into a second >>>> computer with a comprehensive, up to date malware scanner. Use the >>>> good computer to scan your hard disk.- Hide quoted text - >> >>>> - Show quoted text - >> >>> OK . Because it is a laptop harddrive.. can I take it out and run it >>> on a desktop? Is there an adapter that I can use or will the desktop >>> ribbon cable be able to connect into it? >> >> Yes, there is an adapter, but I have not used a laptop regularly in >> years and so I am not familiar with the hardware. I /think/ you can >> put your hard drive into an enclosure and connect it to another >> computer via USB. But I am out of my depth here.- Hide quoted text - >> >> - Show quoted text - > > Im going to pop it out tonight and have a look. Thanks again for your > help. > > Buy a USB enclosure for a 2.5 inch drive. Install the laptop drive > in this enclosure. > Jim conflict. If your laptop has a parallel port, disable in BIOS or change I/O address to 0378 from 03BC. (When you hit F8 to go to Safe Mode, did you happen to try the option to load last configuration that worked?)
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On Oct 8, 2:20 pm, "Phydeaux" <Phydeaux_435@erg_nospam_msinet.net> Yes, thankyou I did. but unfortunately... the blue screen appeared.wrote: > Jim wrote: > > See below > > "sw" <baddad***@gmail.com> wrote in message > >news:6aa2e240-2894-49f6-bb07-a3bfa2f66325@g61g2000hsf.googlegroups.com.... > > On Oct 7, 3:56 pm, Leonard Grey <l.g...@invalid.invalid> wrote: > >> See below. > >> --- > >> Leonard Grey > >> Errare humanum est > > >> "A Day in the Life of a Web 2.0 Hacker" - PC > >> Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > > >> sw wrote: > >>> On Oct 7, 11:07 am, Leonard Grey <l.g...@invalid.invalid> wrote: > >>>> I'll bottom post for you. > >>>> --- > >>>> Leonard Grey > >>>> Errare humanum est > > >>>> "A Day in the Life of a Web 2.0 Hacker" - PC > >>>> Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > > >>>> sw wrote: > >>>>> On Oct 7, 9:52 am, Leonard Grey <l.g...@invalid.invalid> wrote: > >>>>>> See below. > >>>>>> --- > >>>>>> Leonard Grey > >>>>>> Errare humanum est > >>>>>> "A Day in the Life of a Web 2.0 Hacker" - PC > >>>>>> Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > >>>>>> sw wrote: > >>>>>>> On Oct 6, 8:53 pm, Leonard Grey <l.g...@invalid.invalid> wrote: > >>>>>>>> It's possible that your computer is still infected. > >>>>>>>> To resolve the video card issue: Start your computer in Safe > >>>>>>>> Mode. Once > >>>>>>>> in Safe Mode go to Control Panel > Add or Remove Programs and > >>>>>>>> uninstall > >>>>>>>> your video card software. Then go to Device Manager and > >>>>>>>> uninstall the > >>>>>>>> video card itself. Let your computer restart normally. Windows > >>>>>>>> will detect your video card and will install its own driver. > >>>>>>>> Then go to the > >>>>>>>> website of your video card maker and obtain the latest driver. > >>>>>>>> Follow > >>>>>>>> the driver installation procedures to the letter. > >>>>>>>> --- > >>>>>>>> Leonard Grey > >>>>>>>> Errare humanum est > >>>>>>>> "A Day in the Life of a Web 2.0 Hacker" - PC > >>>>>>>> Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > >>>>>>>> sw wrote: > >>>>>>>>> On Oct 6, 2:23 pm, Leonard Grey <l.g...@invalid.invalid> > >>>>>>>>> wrote: > >>>>>>>>>> We need to know (at least): > >>>>>>>>>> 1- Your version of Windows (including the service pack) > >>>>>>>>>> 2- the numbers/letters after 0x00... > >>>>>>>>>> 3- The NAME_OF_THE_ERROR > >>>>>>>>>> 4- The exact circumstances under which you see the error. > >>>>>>>>>> 5- Any changes to the hardware or software made recently > >>>>>>>>>> before the > >>>>>>>>>> error message started appearing. > >>>>>>>>>> --- > >>>>>>>>>> Leonard Grey > >>>>>>>>>> Errare humanum est > >>>>>>>>>> "A Day in the Life of a Web 2.0 Hacker" - PC > >>>>>>>>>> Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > >>>>>>>>>> sw wrote: > >>>>>>>>>>> On Oct 6, 2:01 pm, Leonard Grey <l.g...@invalid.invalid> > >>>>>>>>>>> wrote: > >>>>>>>>>>>> Does the blue screen have the word STOP followed by a > >>>>>>>>>>>> hexadecimal number > >>>>>>>>>>>> that begins with 0x000... and a message that looks > >>>>>>>>>>>> LIKE_THIS? --- > >>>>>>>>>>>> Leonard Grey > >>>>>>>>>>>> Errare humanum est > >>>>>>>>>>>> "A Day in the Life of a Web 2.0 Hacker" - PC > >>>>>>>>>>>> Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > >>>>>>>>>>>> sw wrote: > >>>>>>>>>>>>> I have a clone laptop which has been working well until > >>>>>>>>>>>>> this week. My > >>>>>>>>>>>>> screen turns blue when the machine boots up. I have > >>>>>>>>>>>>> windows xp installed. The boot-up shows the first > >>>>>>>>>>>>> horizontal windows status bar > >>>>>>>>>>>>> but then revers to a blue screen error message saying that > >>>>>>>>>>>>> "windows > >>>>>>>>>>>>> had to halt as continuing would damage the computer". It > >>>>>>>>>>>>> goes on to > >>>>>>>>>>>>> say that my video display driver is damaged. > >>>>>>>>>>>>> Im suspicious of this as I've been unable to start the > >>>>>>>>>>>>> thing in safe > >>>>>>>>>>>>> mode. A week earlier.. I downloaded the microsoft malware > >>>>>>>>>>>>> software and > >>>>>>>>>>>>> detected/fixed (Or so I thought) a malware item on my > >>>>>>>>>>>>> machine I have been able to start it in safe mode with > >>>>>>>>>>>>> command prompt.. Can I > >>>>>>>>>>>>> use this as a way in to fix the problem? > >>>>>>>>>>>>> Do I need to set up a boot disk? I have Mcaffee anti-virus > >>>>>>>>>>>>> which works > >>>>>>>>>>>>> well as you can tell.- Hide quoted text - > >>>>>>>>>>>> - Show quoted text - > >>>>>>>>>>> Yes it does.. there are at least 5 of these numbers. Im not > >>>>>>>>>>> at the > >>>>>>>>>>> machine right now but can pass them on tomorrow if that is > >>>>>>>>>>> of issue.- Hide quoted text - > >>>>>>>>>> - Show quoted text - > >>>>>>>>> Windows XP Media Center with SP3. > >>>>>>>>> Message is: > >>>>>>>>> "a problem has been detected and windows has been shut down to > >>>>>>>>> prevent > >>>>>>>>> damage to your computer > >>>>>>>>> the video driver failed to initialize > >>>>>>>>> if this is the first time you've seen this Stop error screen, > >>>>>>>>> restart > >>>>>>>>> your computer > >>>>>>>>> if this screen appears again, follow these steps > >>>>>>>>> check to make sure any new hardware or software is properly > >>>>>>>>> installed. > >>>>>>>>> If this is a new installation, ask your hardware or software > >>>>>>>>> manufacturer for any windows updates you might need. > >>>>>>>>> If problems continue, disable or remove any newly installed > >>>>>>>>> hardware > >>>>>>>>> or software. Disable BIOS memory options such as caching or > >>>>>>>>> shadowing. If you need to use Safe Mode to remove or disable > >>>>>>>>> components, restart your computer, press F8 to select Advanced > >>>>>>>>> Startup > >>>>>>>>> Options, and then select Safe Mode. > >>>>>>>>> Technical Information: > >>>>>>>>> *** Stop: 0x000000B4 (0x82A43008, 0x82A44000, 0x82A3E000, > >>>>>>>>> 0x00050000) > >>>>>>>>> Beginning dump of physical memory > >>>>>>>>> Dumping physical memory to disk: " (this counts from 1 to 100) > >>>>>>>>> then it > >>>>>>>>> says to contact technical assistance and the computer tries to > >>>>>>>>> restart. > >>>>>>>>> Sequence: > >>>>>>>>> Computer is turned on...boot extends to show the "Microsoft > >>>>>>>>> Windows > >>>>>>>>> XP" with icon and horizontal progress bar.. screen is then > >>>>>>>>> blank for > >>>>>>>>> 15 seconds.. and the blue screen with note (text shown above) > >>>>>>>>> comes > >>>>>>>>> up.. > >>>>>>>>> The only change I can think of is software related.. A program > >>>>>>>>> called > >>>>>>>>> XP Antivirus installed itself on my computer while my son was > >>>>>>>>> using > >>>>>>>>> it. I got Mcaffee to find it and kick it off. I A few days > >>>>>>>>> later I installed SP 3. 1 week after that I installed the > >>>>>>>>> Malicious software > >>>>>>>>> removal tool. Ran it and found an item which I then deleted. > >>>>>>>>> 2 days later I received this problem message.(text noted > >>>>>>>>> above) My USB mouse has been acting errantly. > >>>>>>>>> Thankyou in advance for your help on this matter- Hide quoted > >>>>>>>>> text - > >>>>>>>> - Show quoted text - > >>>>>>> Thankyou for your time on this matter, I really appreciate your > >>>>>>> help. > >>>>>>> The only problem with the safe mode suggestion is that I have > >>>>>>> the same > >>>>>>> blue screen when trying to go to safe mode. I get the F8 screen > >>>>>>> as suggested with no problem and choose safe mode.. same > >>>>>>> sequence as for > >>>>>>> normal startup with the blue message. This does prompt me to > >>>>>>> think a virus as safe mode should get me past a bad video > >>>>>>> driver wouldn't you > >>>>>>> think? > >>>>>> Correct. When you start in Safe Mode, your video software is not > >>>>>> loaded. > >>>>>> In its place, Windows uses its own plain vanilla VGA driver. It > >>>>>> seems your computer is still infected, I'm afraid. > >>>>>> Did you recently install a new video card? If so, open the case > >>>>>> and re-seat the card. Make sure it's in there snug and tight. > >>>>>> Also make sure > >>>>>> the card is not physically damaged and that the gold contacts > >>>>>> are not bent. No need to ask how I know to mention it. ;-) > >>>>>> Otherwise, I think you're dealing with an infection.- Hide quoted > >>>>>> text - > >>>>>> - Show quoted text - > >>>>> OK. Im going to look for a rescue disc of some type that has an > >>>>> anti- virus on it. Im guessing the virus has to be cleared at > >>>>> boot-up. Is there such a thing as a bios virus which invects the > >>>>> flash bios? > >>>> I do not know if the BIOS can be infected, but that is not the > >>>> point since the BIOS is not involved in your problem. > > >>>> Rather than look for a CD with out-of-date malware signatures, > >>>> remove the hard disk from your computer and put it into a second > >>>> computer with a comprehensive, up to date malware scanner. Use the > >>>> good computer to scan your hard disk.- Hide quoted text - > > >>>> - Show quoted text - > > >>> OK . Because it is a laptop harddrive.. can I take it out and run it > >>> on a desktop? Is there an adapter that I can use or will the desktop > >>> ribbon cable be able to connect into it? > > >> Yes, there is an adapter, but I have not used a laptop regularly in > >> years and so I am not familiar with the hardware. I /think/ you can > >> put your hard drive into an enclosure and connect it to another > >> computer via USB. But I am out of my depth here.- Hide quoted text - > > >> - Show quoted text - > > > Im going to pop it out tonight and have a look. Thanks again for your > > help. > > > Buy a USB enclosure for a 2.5 inch drive. Install the laptop drive > > in this enclosure. > > Jim > > One other thing Microsoft help says may cause the B4 STOP is a port > conflict. If your laptop has a parallel port, disable in BIOS or change I/O > address to 0378 from 03BC. > > (When you hit F8 to go to Safe Mode, did you happen to try the option to > load last configuration that worked?)- Hide quoted text - > > - Show quoted text -
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On Oct 8, 2:20 pm, "Phydeaux" <Phydeaux_435@erg_nospam_msinet.net> I'll try the parallel port thing this evening.. thanks again.wrote: > Jim wrote: > > See below > > "sw" <baddad***@gmail.com> wrote in message > >news:6aa2e240-2894-49f6-bb07-a3bfa2f66325@g61g2000hsf.googlegroups.com.... > > On Oct 7, 3:56 pm, Leonard Grey <l.g...@invalid.invalid> wrote: > >> See below. > >> --- > >> Leonard Grey > >> Errare humanum est > > >> "A Day in the Life of a Web 2.0 Hacker" - PC > >> Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > > >> sw wrote: > >>> On Oct 7, 11:07 am, Leonard Grey <l.g...@invalid.invalid> wrote: > >>>> I'll bottom post for you. > >>>> --- > >>>> Leonard Grey > >>>> Errare humanum est > > >>>> "A Day in the Life of a Web 2.0 Hacker" - PC > >>>> Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > > >>>> sw wrote: > >>>>> On Oct 7, 9:52 am, Leonard Grey <l.g...@invalid.invalid> wrote: > >>>>>> See below. > >>>>>> --- > >>>>>> Leonard Grey > >>>>>> Errare humanum est > >>>>>> "A Day in the Life of a Web 2.0 Hacker" - PC > >>>>>> Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > >>>>>> sw wrote: > >>>>>>> On Oct 6, 8:53 pm, Leonard Grey <l.g...@invalid.invalid> wrote: > >>>>>>>> It's possible that your computer is still infected. > >>>>>>>> To resolve the video card issue: Start your computer in Safe > >>>>>>>> Mode. Once > >>>>>>>> in Safe Mode go to Control Panel > Add or Remove Programs and > >>>>>>>> uninstall > >>>>>>>> your video card software. Then go to Device Manager and > >>>>>>>> uninstall the > >>>>>>>> video card itself. Let your computer restart normally. Windows > >>>>>>>> will detect your video card and will install its own driver. > >>>>>>>> Then go to the > >>>>>>>> website of your video card maker and obtain the latest driver. > >>>>>>>> Follow > >>>>>>>> the driver installation procedures to the letter. > >>>>>>>> --- > >>>>>>>> Leonard Grey > >>>>>>>> Errare humanum est > >>>>>>>> "A Day in the Life of a Web 2.0 Hacker" - PC > >>>>>>>> Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > >>>>>>>> sw wrote: > >>>>>>>>> On Oct 6, 2:23 pm, Leonard Grey <l.g...@invalid.invalid> > >>>>>>>>> wrote: > >>>>>>>>>> We need to know (at least): > >>>>>>>>>> 1- Your version of Windows (including the service pack) > >>>>>>>>>> 2- the numbers/letters after 0x00... > >>>>>>>>>> 3- The NAME_OF_THE_ERROR > >>>>>>>>>> 4- The exact circumstances under which you see the error. > >>>>>>>>>> 5- Any changes to the hardware or software made recently > >>>>>>>>>> before the > >>>>>>>>>> error message started appearing. > >>>>>>>>>> --- > >>>>>>>>>> Leonard Grey > >>>>>>>>>> Errare humanum est > >>>>>>>>>> "A Day in the Life of a Web 2.0 Hacker" - PC > >>>>>>>>>> Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > >>>>>>>>>> sw wrote: > >>>>>>>>>>> On Oct 6, 2:01 pm, Leonard Grey <l.g...@invalid.invalid> > >>>>>>>>>>> wrote: > >>>>>>>>>>>> Does the blue screen have the word STOP followed by a > >>>>>>>>>>>> hexadecimal number > >>>>>>>>>>>> that begins with 0x000... and a message that looks > >>>>>>>>>>>> LIKE_THIS? --- > >>>>>>>>>>>> Leonard Grey > >>>>>>>>>>>> Errare humanum est > >>>>>>>>>>>> "A Day in the Life of a Web 2.0 Hacker" - PC > >>>>>>>>>>>> Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > >>>>>>>>>>>> sw wrote: > >>>>>>>>>>>>> I have a clone laptop which has been working well until > >>>>>>>>>>>>> this week. My > >>>>>>>>>>>>> screen turns blue when the machine boots up. I have > >>>>>>>>>>>>> windows xp installed. The boot-up shows the first > >>>>>>>>>>>>> horizontal windows status bar > >>>>>>>>>>>>> but then revers to a blue screen error message saying that > >>>>>>>>>>>>> "windows > >>>>>>>>>>>>> had to halt as continuing would damage the computer". It > >>>>>>>>>>>>> goes on to > >>>>>>>>>>>>> say that my video display driver is damaged. > >>>>>>>>>>>>> Im suspicious of this as I've been unable to start the > >>>>>>>>>>>>> thing in safe > >>>>>>>>>>>>> mode. A week earlier.. I downloaded the microsoft malware > >>>>>>>>>>>>> software and > >>>>>>>>>>>>> detected/fixed (Or so I thought) a malware item on my > >>>>>>>>>>>>> machine I have been able to start it in safe mode with > >>>>>>>>>>>>> command prompt.. Can I > >>>>>>>>>>>>> use this as a way in to fix the problem? > >>>>>>>>>>>>> Do I need to set up a boot disk? I have Mcaffee anti-virus > >>>>>>>>>>>>> which works > >>>>>>>>>>>>> well as you can tell.- Hide quoted text - > >>>>>>>>>>>> - Show quoted text - > >>>>>>>>>>> Yes it does.. there are at least 5 of these numbers. Im not > >>>>>>>>>>> at the > >>>>>>>>>>> machine right now but can pass them on tomorrow if that is > >>>>>>>>>>> of issue.- Hide quoted text - > >>>>>>>>>> - Show quoted text - > >>>>>>>>> Windows XP Media Center with SP3. > >>>>>>>>> Message is: > >>>>>>>>> "a problem has been detected and windows has been shut down to > >>>>>>>>> prevent > >>>>>>>>> damage to your computer > >>>>>>>>> the video driver failed to initialize > >>>>>>>>> if this is the first time you've seen this Stop error screen, > >>>>>>>>> restart > >>>>>>>>> your computer > >>>>>>>>> if this screen appears again, follow these steps > >>>>>>>>> check to make sure any new hardware or software is properly > >>>>>>>>> installed. > >>>>>>>>> If this is a new installation, ask your hardware or software > >>>>>>>>> manufacturer for any windows updates you might need. > >>>>>>>>> If problems continue, disable or remove any newly installed > >>>>>>>>> hardware > >>>>>>>>> or software. Disable BIOS memory options such as caching or > >>>>>>>>> shadowing. If you need to use Safe Mode to remove or disable > >>>>>>>>> components, restart your computer, press F8 to select Advanced > >>>>>>>>> Startup > >>>>>>>>> Options, and then select Safe Mode. > >>>>>>>>> Technical Information: > >>>>>>>>> *** Stop: 0x000000B4 (0x82A43008, 0x82A44000, 0x82A3E000, > >>>>>>>>> 0x00050000) > >>>>>>>>> Beginning dump of physical memory > >>>>>>>>> Dumping physical memory to disk: " (this counts from 1 to 100) > >>>>>>>>> then it > >>>>>>>>> says to contact technical assistance and the computer tries to > >>>>>>>>> restart. > >>>>>>>>> Sequence: > >>>>>>>>> Computer is turned on...boot extends to show the "Microsoft > >>>>>>>>> Windows > >>>>>>>>> XP" with icon and horizontal progress bar.. screen is then > >>>>>>>>> blank for > >>>>>>>>> 15 seconds.. and the blue screen with note (text shown above) > >>>>>>>>> comes > >>>>>>>>> up.. > >>>>>>>>> The only change I can think of is software related.. A program > >>>>>>>>> called > >>>>>>>>> XP Antivirus installed itself on my computer while my son was > >>>>>>>>> using > >>>>>>>>> it. I got Mcaffee to find it and kick it off. I A few days > >>>>>>>>> later I installed SP 3. 1 week after that I installed the > >>>>>>>>> Malicious software > >>>>>>>>> removal tool. Ran it and found an item which I then deleted. > >>>>>>>>> 2 days later I received this problem message.(text noted > >>>>>>>>> above) My USB mouse has been acting errantly. > >>>>>>>>> Thankyou in advance for your help on this matter- Hide quoted > >>>>>>>>> text - > >>>>>>>> - Show quoted text - > >>>>>>> Thankyou for your time on this matter, I really appreciate your > >>>>>>> help. > >>>>>>> The only problem with the safe mode suggestion is that I have > >>>>>>> the same > >>>>>>> blue screen when trying to go to safe mode. I get the F8 screen > >>>>>>> as suggested with no problem and choose safe mode.. same > >>>>>>> sequence as for > >>>>>>> normal startup with the blue message. This does prompt me to > >>>>>>> think a virus as safe mode should get me past a bad video > >>>>>>> driver wouldn't you > >>>>>>> think? > >>>>>> Correct. When you start in Safe Mode, your video software is not > >>>>>> loaded. > >>>>>> In its place, Windows uses its own plain vanilla VGA driver. It > >>>>>> seems your computer is still infected, I'm afraid. > >>>>>> Did you recently install a new video card? If so, open the case > >>>>>> and re-seat the card. Make sure it's in there snug and tight. > >>>>>> Also make sure > >>>>>> the card is not physically damaged and that the gold contacts > >>>>>> are not bent. No need to ask how I know to mention it. ;-) > >>>>>> Otherwise, I think you're dealing with an infection.- Hide quoted > >>>>>> text - > >>>>>> - Show quoted text - > >>>>> OK. Im going to look for a rescue disc of some type that has an > >>>>> anti- virus on it. Im guessing the virus has to be cleared at > >>>>> boot-up. Is there such a thing as a bios virus which invects the > >>>>> flash bios? > >>>> I do not know if the BIOS can be infected, but that is not the > >>>> point since the BIOS is not involved in your problem. > > >>>> Rather than look for a CD with out-of-date malware signatures, > >>>> remove the hard disk from your computer and put it into a second > >>>> computer with a comprehensive, up to date malware scanner. Use the > >>>> good computer to scan your hard disk.- Hide quoted text - > > >>>> - Show quoted text - > > >>> OK . Because it is a laptop harddrive.. can I take it out and run it > >>> on a desktop? Is there an adapter that I can use or will the desktop > >>> ribbon cable be able to connect into it? > > >> Yes, there is an adapter, but I have not used a laptop regularly in > >> years and so I am not familiar with the hardware. I /think/ you can > >> put your hard drive into an enclosure and connect it to another > >> computer via USB. But I am out of my depth here.- Hide quoted text - > > >> - Show quoted text - > > > Im going to pop it out tonight and have a look. Thanks again for your > > help. > > > Buy a USB enclosure for a 2.5 inch drive. Install the laptop drive > > in this enclosure. > > Jim > > One other thing Microsoft help says may cause the B4 STOP is a port > conflict. If your laptop has a parallel port, disable in BIOS or change I/O > address to 0378 from 03BC. > > (When you hit F8 to go to Safe Mode, did you happen to try the option to > load last configuration that worked?)- Hide quoted text - > > - Show quoted text - On Oct 8, 2:19 pm, sw <baddad***@gmail.com> wrote:
Show quoteHide quote > On Oct 8, 2:20 pm, "Phydeaux" <Phydeaux_435@erg_nospam_msinet.net> Status report.> wrote: > > > > > Jim wrote: > > > See below > > > "sw" <baddad***@gmail.com> wrote in message > > >news:6aa2e240-2894-49f6-bb07-a3bfa2f66325@g61g2000hsf.googlegroups.com.... > > > On Oct 7, 3:56 pm, Leonard Grey <l.g...@invalid.invalid> wrote: > > >> See below. > > >> --- > > >> Leonard Grey > > >> Errare humanum est > > > >> "A Day in the Life of a Web 2.0 Hacker" - PC > > >> Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > > > >> sw wrote: > > >>> On Oct 7, 11:07 am, Leonard Grey <l.g...@invalid.invalid> wrote: > > >>>> I'll bottom post for you. > > >>>> --- > > >>>> Leonard Grey > > >>>> Errare humanum est > > > >>>> "A Day in the Life of a Web 2.0 Hacker" - PC > > >>>> Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > > > >>>> sw wrote: > > >>>>> On Oct 7, 9:52 am, Leonard Grey <l.g...@invalid.invalid> wrote: > > >>>>>> See below. > > >>>>>> --- > > >>>>>> Leonard Grey > > >>>>>> Errare humanum est > > >>>>>> "A Day in the Life of a Web 2.0 Hacker" - PC > > >>>>>> Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > > >>>>>> sw wrote: > > >>>>>>> On Oct 6, 8:53 pm, Leonard Grey <l.g...@invalid.invalid> wrote: > > >>>>>>>> It's possible that your computer is still infected. > > >>>>>>>> To resolve the video card issue: Start your computer in Safe > > >>>>>>>> Mode. Once > > >>>>>>>> in Safe Mode go to Control Panel > Add or Remove Programs and > > >>>>>>>> uninstall > > >>>>>>>> your video card software. Then go to Device Manager and > > >>>>>>>> uninstall the > > >>>>>>>> video card itself. Let your computer restart normally. Windows > > >>>>>>>> will detect your video card and will install its own driver. > > >>>>>>>> Then go to the > > >>>>>>>> website of your video card maker and obtain the latest driver. > > >>>>>>>> Follow > > >>>>>>>> the driver installation procedures to the letter. > > >>>>>>>> --- > > >>>>>>>> Leonard Grey > > >>>>>>>> Errare humanum est > > >>>>>>>> "A Day in the Life of a Web 2.0 Hacker" - PC > > >>>>>>>> Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > > >>>>>>>> sw wrote: > > >>>>>>>>> On Oct 6, 2:23 pm, Leonard Grey <l.g...@invalid.invalid> > > >>>>>>>>> wrote: > > >>>>>>>>>> We need to know (at least): > > >>>>>>>>>> 1- Your version of Windows (including the service pack) > > >>>>>>>>>> 2- the numbers/letters after 0x00... > > >>>>>>>>>> 3- The NAME_OF_THE_ERROR > > >>>>>>>>>> 4- The exact circumstances under which you see the error. > > >>>>>>>>>> 5- Any changes to the hardware or software made recently > > >>>>>>>>>> before the > > >>>>>>>>>> error message started appearing. > > >>>>>>>>>> --- > > >>>>>>>>>> Leonard Grey > > >>>>>>>>>> Errare humanum est > > >>>>>>>>>> "A Day in the Life of a Web 2.0 Hacker" - PC > > >>>>>>>>>> Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > > >>>>>>>>>> sw wrote: > > >>>>>>>>>>> On Oct 6, 2:01 pm, Leonard Grey <l.g...@invalid.invalid> > > >>>>>>>>>>> wrote: > > >>>>>>>>>>>> Does the blue screen have the word STOP followed by a > > >>>>>>>>>>>> hexadecimal number > > >>>>>>>>>>>> that begins with 0x000... and a message that looks > > >>>>>>>>>>>> LIKE_THIS? --- > > >>>>>>>>>>>> Leonard Grey > > >>>>>>>>>>>> Errare humanum est > > >>>>>>>>>>>> "A Day in the Life of a Web 2.0 Hacker" - PC > > >>>>>>>>>>>> Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > > >>>>>>>>>>>> sw wrote: > > >>>>>>>>>>>>> I have a clone laptop which has been working well until > > >>>>>>>>>>>>> this week. My > > >>>>>>>>>>>>> screen turns blue when the machine boots up. I have > > >>>>>>>>>>>>> windows xp installed. The boot-up shows the first > > >>>>>>>>>>>>> horizontal windows status bar > > >>>>>>>>>>>>> but then revers to a blue screen error message saying that > > >>>>>>>>>>>>> "windows > > >>>>>>>>>>>>> had to halt as continuing would damage the computer". It > > >>>>>>>>>>>>> goes on to > > >>>>>>>>>>>>> say that my video display driver is damaged. > > >>>>>>>>>>>>> Im suspicious of this as I've been unable to start the > > >>>>>>>>>>>>> thing in safe > > >>>>>>>>>>>>> mode. A week earlier.. I downloaded the microsoft malware > > >>>>>>>>>>>>> software and > > >>>>>>>>>>>>> detected/fixed (Or so I thought) a malware item on my > > >>>>>>>>>>>>> machine I have been able to start it in safe mode with > > >>>>>>>>>>>>> command prompt.. Can I > > >>>>>>>>>>>>> use this as a way in to fix the problem? > > >>>>>>>>>>>>> Do I need to set up a boot disk? I have Mcaffee anti-virus > > >>>>>>>>>>>>> which works > > >>>>>>>>>>>>> well as you can tell.- Hide quoted text - > > >>>>>>>>>>>> - Show quoted text - > > >>>>>>>>>>> Yes it does.. there are at least 5 of these numbers. Im not > > >>>>>>>>>>> at the > > >>>>>>>>>>> machine right now but can pass them on tomorrow if that is > > >>>>>>>>>>> of issue.- Hide quoted text - > > >>>>>>>>>> - Show quoted text - > > >>>>>>>>> Windows XP Media Center with SP3. > > >>>>>>>>> Message is: > > >>>>>>>>> "a problem has been detected and windows has been shut down to > > >>>>>>>>> prevent > > >>>>>>>>> damage to your computer > > >>>>>>>>> the video driver failed to initialize > > >>>>>>>>> if this is the first time you've seen this Stop error screen, > > >>>>>>>>> restart > > >>>>>>>>> your computer > > >>>>>>>>> if this screen appears again, follow these steps > > >>>>>>>>> check to make sure any new hardware or software is properly > > >>>>>>>>> installed. > > >>>>>>>>> If this is a new installation, ask your hardware or software > > >>>>>>>>> manufacturer for any windows updates you might need. > > >>>>>>>>> If problems continue, disable or remove any newly installed > > >>>>>>>>> hardware > > >>>>>>>>> or software. Disable BIOS memory options such as caching or > > >>>>>>>>> shadowing. If you need to use Safe Mode to remove or disable > > >>>>>>>>> components, restart your computer, press F8 to select Advanced > > >>>>>>>>> Startup > > >>>>>>>>> Options, and then select Safe Mode. > > >>>>>>>>> Technical Information: > > >>>>>>>>> *** Stop: 0x000000B4 (0x82A43008, 0x82A44000, 0x82A3E000, > > >>>>>>>>> 0x00050000) > > >>>>>>>>> Beginning dump of physical memory > > >>>>>>>>> Dumping physical memory to disk: " (this counts from 1 to 100) > > >>>>>>>>> then it > > >>>>>>>>> says to contact technical assistance and the computer tries to > > >>>>>>>>> restart. > > >>>>>>>>> Sequence: > > >>>>>>>>> Computer is turned on...boot extends to show the "Microsoft > > >>>>>>>>> Windows > > >>>>>>>>> XP" with icon and horizontal progress bar.. screen is then > > >>>>>>>>> blank for > > >>>>>>>>> 15 seconds.. and the blue screen with note (text shown above) > > >>>>>>>>> comes > > >>>>>>>>> up.. > > >>>>>>>>> The only change I can think of is software related.. A program > > >>>>>>>>> called > > >>>>>>>>> XP Antivirus installed itself on my computer while my son was > > >>>>>>>>> using > > >>>>>>>>> it. I got Mcaffee to find it and kick it off. I A few days > > >>>>>>>>> later I installed SP 3. 1 week after that I installed the > > >>>>>>>>> Malicious software > > >>>>>>>>> removal tool. Ran it and found an item which I then deleted. > > >>>>>>>>> 2 days later I received this problem message.(text noted > > >>>>>>>>> above) My USB mouse has been acting errantly. > > >>>>>>>>> Thankyou in advance for your help on this matter- Hide quoted > > >>>>>>>>> text - > > >>>>>>>> - Show quoted text - > > >>>>>>> Thankyou for your time on this matter, I really appreciate your > > >>>>>>> help. > > >>>>>>> The only problem with the safe mode suggestion is that I have > > >>>>>>> the same > > >>>>>>> blue screen when trying to go to safe mode. I get the F8 screen > > >>>>>>> as suggested with no problem and choose safe mode.. same > > >>>>>>> sequence as for > > >>>>>>> normal startup with the blue message. This does prompt me to > > >>>>>>> think a virus as safe mode should get me past a bad video > > >>>>>>> driver wouldn't you > > >>>>>>> think? > > >>>>>> Correct. When you start in Safe Mode, your video software is not > > >>>>>> loaded. > > >>>>>> In its place, Windows uses its own plain vanilla VGA driver. It > > >>>>>> seems your computer is still infected, I'm afraid. > > >>>>>> Did you recently install a new video card? If so, open the case > > >>>>>> and re-seat the card. Make sure it's in there snug and tight. > > >>>>>> Also make sure > > >>>>>> the card is not physically damaged and that the gold contacts > > >>>>>> are not bent. No need to ask how I know to mention it. ;-) > > >>>>>> Otherwise, I think you're dealing with an infection.- Hide quoted > > >>>>>> text - > > >>>>>> - Show quoted text - > > >>>>> OK. Im going to look for a rescue disc of some type that has an > > >>>>> anti- virus on it. Im guessing the virus has to be cleared at > > >>>>> boot-up. Is there such a thing as a bios virus which invects the > > >>>>> flash bios? > > >>>> I do not know if the BIOS can be infected, but that is not the > > >>>> point since the BIOS is not involved in your problem. > > > >>>> Rather than look for a CD with out-of-date malware signatures, > > >>>> remove the hard disk from your computer and put it into a second > > >>>> computer with a comprehensive, up to date malware scanner. Use the > > >>>> good computer to scan your hard disk.- Hide quoted text - > > > >>>> - Show quoted text - > > > >>> OK . Because it is a laptop harddrive.. can I take it out and run it > > >>> on a desktop? Is there an adapter that I can use or will the desktop > > >>> ribbon cable be able to connect into it? > > > >> Yes, there is an adapter, but I have not used a laptop regularly in > > >> years and so I am not familiar with the hardware. I /think/ you can > > >> put your hard drive into an enclosure and connect it to another > > >> computer via USB. But I am out of my depth here.- Hide quoted text - > > > >> - Show quoted text - > > > > Im going to pop it out tonight and have a look. Thanks again for your > > > help. > > > > Buy a USB enclosure for a 2.5 inch drive. Install the laptop drive > > > in this enclosure. > > > Jim > > > One other thing Microsoft help says may cause the B4 STOP is a port > > conflict. If your laptop has a parallel port, disable in BIOS or change I/O > > address to 0378 from 03BC. > > > (When you hit F8 to go to Safe Mode, did you happen to try the option to > > load last configuration that > > ... > > read more »- Hide quoted text - > > - Show quoted text - I tried the last known configuration without luck. I F2'ed to get my bios to show but it won't show me the periphals . It's the strangest thing. I can't seem to disable the parallel port as the bios doesn't show it. The only thing it shows is the infrared port. I'm pretty sure that it has shown up before but I can't remember. I used the repair console to disable VGA, and Mup.. VGA as I thought it might be damaged.. and Mup as it was the last item to load prior to the stop error. No effect. I've enabled VGA and Mup but am wondering what the name of the parallel port service is. If anyone knows I'll try to disable it in recovery mode tonight The microsoft knowledge base, when discussing solutions.. keeps suggesting registry editing prior to restarting the computer. Sounds like a good idea except I can't get windows to start. Is there a failsafe way to do so through the repair console? Although I appreciate the idea... I'd like to avoid buying the drive enclosure as future shop wants $50.00. Can I get away wit the eSATA/ USB cable instead ($30.00.. a little cheaper). Just hit me.. can I copy another windows vanilla vga driver to the affected machine? Thankyou again for your help. On Oct 10, 9:38 am, sw <baddad***@gmail.com> wrote:
Show quoteHide quote > On Oct 8, 2:19 pm, sw <baddad***@gmail.com> wrote: SUCCESS> > > > > On Oct 8, 2:20 pm, "Phydeaux" <Phydeaux_435@erg_nospam_msinet.net> > > wrote: > > > > Jim wrote: > > > > See below > > > > "sw" <baddad***@gmail.com> wrote in message > > > >news:6aa2e240-2894-49f6-bb07-a3bfa2f66325@g61g2000hsf.googlegroups.com... > > > > On Oct 7, 3:56 pm, Leonard Grey <l.g...@invalid.invalid> wrote: > > > >> See below. > > > >> --- > > > >> Leonard Grey > > > >> Errare humanum est > > > > >> "A Day in the Life of a Web 2.0 Hacker" - PC > > > >> Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > > > > >> sw wrote: > > > >>> On Oct 7, 11:07 am, Leonard Grey <l.g...@invalid.invalid> wrote: > > > >>>> I'll bottom post for you. > > > >>>> --- > > > >>>> Leonard Grey > > > >>>> Errare humanum est > > > > >>>> "A Day in the Life of a Web 2.0 Hacker" - PC > > > >>>> Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > > > > >>>> sw wrote: > > > >>>>> On Oct 7, 9:52 am, Leonard Grey <l.g...@invalid.invalid> wrote: > > > >>>>>> See below. > > > >>>>>> --- > > > >>>>>> Leonard Grey > > > >>>>>> Errare humanum est > > > >>>>>> "A Day in the Life of a Web 2.0 Hacker" - PC > > > >>>>>> Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > > > >>>>>> sw wrote: > > > >>>>>>> On Oct 6, 8:53 pm, Leonard Grey <l.g...@invalid.invalid> wrote: > > > >>>>>>>> It's possible that your computer is still infected. > > > >>>>>>>> To resolve the video card issue: Start your computer in Safe > > > >>>>>>>> Mode. Once > > > >>>>>>>> in Safe Mode go to Control Panel > Add or Remove Programs and > > > >>>>>>>> uninstall > > > >>>>>>>> your video card software. Then go to Device Manager and > > > >>>>>>>> uninstall the > > > >>>>>>>> video card itself. Let your computer restart normally. Windows > > > >>>>>>>> will detect your video card and will install its own driver. > > > >>>>>>>> Then go to the > > > >>>>>>>> website of your video card maker and obtain the latest driver. > > > >>>>>>>> Follow > > > >>>>>>>> the driver installation procedures to the letter. > > > >>>>>>>> --- > > > >>>>>>>> Leonard Grey > > > >>>>>>>> Errare humanum est > > > >>>>>>>> "A Day in the Life of a Web 2.0 Hacker" - PC > > > >>>>>>>> Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > > > >>>>>>>> sw wrote: > > > >>>>>>>>> On Oct 6, 2:23 pm, Leonard Grey <l.g...@invalid.invalid> > > > >>>>>>>>> wrote: > > > >>>>>>>>>> We need to know (at least): > > > >>>>>>>>>> 1- Your version of Windows (including the service pack) > > > >>>>>>>>>> 2- the numbers/letters after 0x00... > > > >>>>>>>>>> 3- The NAME_OF_THE_ERROR > > > >>>>>>>>>> 4- The exact circumstances under which you see the error. > > > >>>>>>>>>> 5- Any changes to the hardware or software made recently > > > >>>>>>>>>> before the > > > >>>>>>>>>> error message started appearing. > > > >>>>>>>>>> --- > > > >>>>>>>>>> Leonard Grey > > > >>>>>>>>>> Errare humanum est > > > >>>>>>>>>> "A Day in the Life of a Web 2.0 Hacker" - PC > > > >>>>>>>>>> Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > > > >>>>>>>>>> sw wrote: > > > >>>>>>>>>>> On Oct 6, 2:01 pm, Leonard Grey <l.g...@invalid.invalid> > > > >>>>>>>>>>> wrote: > > > >>>>>>>>>>>> Does the blue screen have the word STOP followed by a > > > >>>>>>>>>>>> hexadecimal number > > > >>>>>>>>>>>> that begins with 0x000... and a message that looks > > > >>>>>>>>>>>> LIKE_THIS? --- > > > >>>>>>>>>>>> Leonard Grey > > > >>>>>>>>>>>> Errare humanum est > > > >>>>>>>>>>>> "A Day in the Life of a Web 2.0 Hacker" - PC > > > >>>>>>>>>>>> Magazinehttp://www.pcmag.com/article2/0,2817,2330952,00.asp > > > >>>>>>>>>>>> sw wrote: > > > >>>>>>>>>>>>> I have a clone laptop which has been working well until > > > >>>>>>>>>>>>> this week. My > > > >>>>>>>>>>>>> screen turns blue when the machine boots up. I have > > > >>>>>>>>>>>>> windows xp installed. The boot-up shows the first > > > >>>>>>>>>>>>> horizontal windows status bar > > > >>>>>>>>>>>>> but then revers to a blue screen error message saying that > > > >>>>>>>>>>>>> "windows > > > >>>>>>>>>>>>> had to halt as continuing would damage the computer". It > > > >>>>>>>>>>>>> goes on to > > > >>>>>>>>>>>>> say that my video display driver is damaged. > > > >>>>>>>>>>>>> Im suspicious of this as I've been unable to start the > > > >>>>>>>>>>>>> thing in safe > > > >>>>>>>>>>>>> mode. A week earlier.. I downloaded the microsoft malware > > > >>>>>>>>>>>>> software and > > > >>>>>>>>>>>>> detected/fixed (Or so I thought) a malware item on my > > > >>>>>>>>>>>>> machine I have been able to start it in safe mode with > > > >>>>>>>>>>>>> command prompt.. Can I > > > >>>>>>>>>>>>> use this as a way in to fix the problem? > > > >>>>>>>>>>>>> Do I need to set up a boot disk? I have Mcaffee anti-virus > > > >>>>>>>>>>>>> which works > > > >>>>>>>>>>>>> well as you can tell.- Hide quoted text - > > > >>>>>>>>>>>> - Show quoted text - > > > >>>>>>>>>>> Yes it does.. there are at least 5 of these numbers. Im not > > > >>>>>>>>>>> at the > > > >>>>>>>>>>> machine right now but can pass them on tomorrow if that is > > > >>>>>>>>>>> of issue.- Hide quoted text - > > > >>>>>>>>>> - Show quoted text - > > > >>>>>>>>> Windows XP Media Center with SP3. > > > >>>>>>>>> Message is: > > > >>>>>>>>> "a problem has been detected and windows has been shut down to > > > >>>>>>>>> prevent > > > >>>>>>>>> damage to your computer > > > >>>>>>>>> the video driver failed to initialize > > > >>>>>>>>> if this is the first time you've seen this Stop error screen, > > > >>>>>>>>> restart > > > >>>>>>>>> your computer > > > >>>>>>>>> if this screen appears again, follow these steps > > > >>>>>>>>> check to make sure any new hardware or software is properly > > > >>>>>>>>> installed. > > > >>>>>>>>> If this is a new installation, ask your hardware or software > > > >>>>>>>>> manufacturer for any windows updates you might need. > > > >>>>>>>>> If problems continue, disable or remove any newly installed > > > >>>>>>>>> hardware > > > >>>>>>>>> or software. Disable BIOS memory options such as caching or > > > >>>>>>>>> shadowing. If you need to use Safe Mode to remove or disable > > > >>>>>>>>> components, restart your computer, press F8 to select Advanced > > > >>>>>>>>> Startup > > > >>>>>>>>> Options, and then select Safe Mode. > > > >>>>>>>>> Technical Information: > > > >>>>>>>>> *** Stop: 0x000000B4 (0x82A43008, 0x82A44000, 0x82A3E000, > > > >>>>>>>>> 0x00050000) > > > >>>>>>>>> Beginning dump of physical memory > > > >>>>>>>>> Dumping physical memory to disk: " (this counts from 1 to 100) > > > >>>>>>>>> then it > > > >>>>>>>>> says to contact technical assistance and the computer tries to > > > >>>>>>>>> restart. > > > >>>>>>>>> Sequence: > > > >>>>>>>>> Computer is turned on...boot extends to show the "Microsoft > > > >>>>>>>>> Windows > > > >>>>>>>>> XP" with icon and horizontal progress bar.. screen is then > > > >>>>>>>>> blank for > > > >>>>>>>>> 15 seconds.. and the blue screen with note (text shown above) > > > >>>>>>>>> comes > > > >>>>>>>>> up.. > > > >>>>>>>>> The only change I can think of is software related.. A program > > > >>>>>>>>> called > > > >>>>>>>>> XP Antivirus installed itself on my computer while my son was > > > >>>>>>>>> using > > > >>>>>>>>> it. I got Mcaffee to find it and kick it off. I A few days > > > >>>>>>>>> later I installed SP 3. 1 week after that I installed the > > > >>>>>>>>> Malicious software > > > >>>>>>>>> removal tool. Ran it and found an item which I then deleted.. > > > >>>>>>>>> 2 days later I received this problem message.(text noted > > > >>>>>>>>> above) My USB mouse has been acting errantly. > > > >>>>>>>>> Thankyou in advance for your help on this matter- Hide quoted > > > >>>>>>>>> text - > > > >>>>>>>> - Show quoted text - > > > >>>>>>> Thankyou for your time on this matter, I really appreciate your > > > >>>>>>> help. > > > >>>>>>> The only problem with the safe mode suggestion is that I have > > > >>>>>>> the same > > > >>>>>>> blue screen when trying to go to safe mode. I get the F8 screen > > > >>>>>>> as suggested with no problem and choose safe mode.. same > > > >>>>>>> sequence as for > > > >>>>>>> normal startup with the blue message. This does prompt me to > > > >>>>>>> think a virus as safe mode should get me past a bad video > > > >>>>>>> driver wouldn't you > > > >>>>>>> think? > > > >>>>>> Correct. When you start in Safe Mode, your video software is not > > > >>>>>> loaded. > > > >>>>>> In its place, Windows uses its own plain vanilla VGA driver. It > > > >>>>>> seems your computer is still infected, I'm afraid. > > > >>>>>> Did you recently install a new video card? If so, open the case > > > >>>>>> and re-seat the card. Make sure it's in there snug and tight. > > > >>>>>> Also make sure > > > >>>>>> the card is not physically damaged and that the gold contacts > > > >>>>>> are not bent. No need to ask how I know to mention it. ;-) > > > >>>>>> Otherwise, I think you're dealing with an infection.- Hide quoted > > > >>>>>> text - > > > >>>>>> - Show quoted text - > > > >>>>> OK. Im going to look for a rescue disc of some type that has an > > > >>>>> anti- virus on it. Im guessing the virus has to be cleared at > > > >>>>> boot-up. Is there such a thing as a bios virus which invects the > > > >>>>> flash bios? > > > >>>> I do not know if the BIOS can be infected, but that is not the > > > >>>> point since the BIOS is not involved in your problem. > > > > >>>> Rather than look for a CD with out-of-date malware signatures, > > > >>>> remove the hard disk from your computer and put it into a second > > > >>>> computer with a comprehensive, up to date malware scanner. Use the > > > >>>> good computer to scan your hard disk.- Hide quoted text - > > > > >>>> - Show quoted text - > > > > >>> OK . Because it is a laptop harddrive.. can I take it out and run it > > > >>> on a desktop? Is there an adapter that I can use or will the desktop > > > >>> ribbon cable be able to connect into it? > > > > >> Yes, there is an adapter, but I have not used a laptop regularly in > > > >> years and so I am not familiar with the hardware. I /think/ you can > > > >> put your hard drive into an enclosure and connect it to another > > > >> computer via USB. But I am out of my depth here.- Hide quoted text - > > > > >> - Show quoted text - > > > > > Im going to pop it out > > ... > > read more »- Hide quoted text - > > - Show quoted text - I was able to install xp to a different folder without, I hope,, damaging the old installation. Well, it really doesn't matter as I have enought to remove my important files, wipe clean and start again. Twas a learning experience in how to disable services. Thanks again for your help.
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