|
tech
newsgroups
|
|||||||||||||||||||||||
|
|||||||||||||||||||||||
tools failI have some issues to troubleshoot and tried to run dcdiag and netdiag.
Error messages on the WIN2000 server indicated these tools were not located. I went to MS site and downloaded and INSTALLED them with no install errors but when I try to run them I get the same errors as before. what's the trick to getting these important tools to actually work?? daveM They are not installed in a path that can execute from anywhere. You need to
go to the directory where they are installed and run them from there or you could try copying them to the \winnt folder. If not sure where they are installed do a search for them. I believe they are in the \program files\support tools or \program files\resource kit folder. Also if you go to start/programs - Windows support tools, there should be a command prompt available that will take you to the correct folder via a command prompt. --- Steve Show quote "dave Admin" <dmack***@mds.acsol.net> wrote in message news:uRWO86RFFHA.1188@tk2msftngp13.phx.gbl... >I have some issues to troubleshoot and tried to run dcdiag and netdiag. >Error messages on the WIN2000 server indicated these tools were not >located. I went to MS site and downloaded and INSTALLED them with no >install errors but when I try to run them I get the same errors as before. >what's the trick to getting these important tools to actually work?? > > daveM > "Steven L Umbach" <n9rou@n0-spam-for-me-comcast.net> wrote in message Please don't encourage people to make a mess of theirnews:5-ydnRXXpI2vdYnfRVn-gA@comcast.com... > They are not installed in a path that can execute from anywhere. You need to > go to the directory where they are installed and run them from there or you > could try copying them to the \winnt folder. system folders but rather please teach them to adjust the path to the (proper) location. > If not sure where they are installed do a search for them. That is the default for Support Tools.> I believe they are in the \program files\support tools > or \program files\resource kit folder. That is probably right (I always put it in %ProgramFiles%\Reskitbut that probably isn't the default.) > Also if you go Or just Start->Run: CMD> to start/programs - Windows support tools, there should be a command prompt > available that will take you to the correct folder via a command prompt. --- Then cd with one of these: CD /d %programfiles%\res*kit CD /d %programfiles%\support*tools (The /d takes care of changing DRIVE and directory if necesary.) If neither works, use these: CD /d %programfiles% dir /ad /od (/ad = directories /od = order by date) So you get the Directories only showing the ones you most recently created at the bottom. Path can be change in the System Control Panel-> Advanced->Environment variables. Separate each with a semi-colon (add on on the end to add a new path element). You need to restart any RUNNING CMD prompt if you change it. -- Show quoteHerb Martin > Steve > > > "dave Admin" <dmack***@mds.acsol.net> wrote in message > news:uRWO86RFFHA.1188@tk2msftngp13.phx.gbl... > >I have some issues to troubleshoot and tried to run dcdiag and netdiag. > >Error messages on the WIN2000 server indicated these tools were not > >located. I went to MS site and downloaded and INSTALLED them with no > >install errors but when I try to run them I get the same errors as before. > >what's the trick to getting these important tools to actually work?? > > > > daveM > > > > Good point. Generally I create a tools folder in the program files folder
and modify the path to include that folder. That makes it easier when unzipping/installing tools to just specify that folder and would be the right way to do such. --- Steve Show quote "Herb Martin" <n***@LearnQuick.com> wrote in message news:OIbsoQSFFHA.2824@tk2msftngp13.phx.gbl... > "Steven L Umbach" <n9rou@n0-spam-for-me-comcast.net> wrote in message > news:5-ydnRXXpI2vdYnfRVn-gA@comcast.com... >> They are not installed in a path that can execute from anywhere. You need > to >> go to the directory where they are installed and run them from there or > you >> could try copying them to the \winnt folder. > > Please don't encourage people to make a mess of their > system folders but rather please teach them to adjust > the path to the (proper) location. > >> If not sure where they are installed do a search for them. >> I believe they are in the \program files\support tools > > That is the default for Support Tools. > >> or \program files\resource kit folder. > > That is probably right (I always put it in %ProgramFiles%\Reskit > but that probably isn't the default.) > >> Also if you go >> to start/programs - Windows support tools, there should be a command > prompt >> available that will take you to the correct folder via a command > prompt. --- > > Or just Start->Run: CMD > > Then cd with one of these: > > CD /d %programfiles%\res*kit > CD /d %programfiles%\support*tools > > > (The /d takes care of changing DRIVE and directory > if necesary.) > > If neither works, use these: > > CD /d %programfiles% > dir /ad /od > > (/ad = directories /od = order by date) > > So you get the Directories only showing the ones > you most recently created at the bottom. > > Path can be change in the System Control Panel-> > Advanced->Environment variables. > > Separate each with a semi-colon (add on on the end > to add a new path element). You need to restart > any RUNNING CMD prompt if you change it. > > -- > Herb Martin > > >> Steve >> >> >> "dave Admin" <dmack***@mds.acsol.net> wrote in message >> news:uRWO86RFFHA.1188@tk2msftngp13.phx.gbl... >> >I have some issues to troubleshoot and tried to run dcdiag and netdiag. >> >Error messages on the WIN2000 server indicated these tools were not >> >located. I went to MS site and downloaded and INSTALLED them with no >> >install errors but when I try to run them I get the same errors as > before. >> >what's the trick to getting these important tools to actually work?? >> > >> > daveM >> > >> >> > > "Steven L Umbach" <n9rou@n0-spam-for-me-comcast.net> wrote in message Me too.news:KoednXvM6rqra4nfRVn-uw@comcast.com... > Good point. Generally I create a tools folder in the program files folder > and modify the path to include that folder. That makes it easier when > unzipping/installing tools to just specify that folder and would be the > right way to do such. --- Steve I also have a few "well-known directories" (by me and some of my friends at least) which have different categories of tools in them and are already on the path. C:\bin == old DOS tools I still use (only a handful left <sigh>) C:\util == generally more modern assorted tools C:\bat == my CMD and other batch files D:\Unx == the UnixTools download and anything that seems to fit best there as a Unx derivative tool D:\Perl == mostly I keep this pristine (same as Perl install) though Reskit and SupportTools are also in the path (usually under %ProgramFiles%, as are the exe's for the MS Studio compilers, linker, etc. (which are so deep under Program Files that I have to look it up to find them.) Also, I habitual build Reparse points from C:\Programs (name without spaces) and maybe D:\Programs to the REAL %program files% sudirectory (on whatever drive it really lives). And since ProgramFiles is seldom on the C: drive here, I have a link from the C:\Program Files to the real physical location. (LinkD creates these reparse points aka junction points.) Drive letters may vary from machine to machine but the above it pretty common for me. -- Show quoteHerb Martin > > > "Herb Martin" <n***@LearnQuick.com> wrote in message > news:OIbsoQSFFHA.2824@tk2msftngp13.phx.gbl... > > "Steven L Umbach" <n9rou@n0-spam-for-me-comcast.net> wrote in message > > news:5-ydnRXXpI2vdYnfRVn-gA@comcast.com... > >> They are not installed in a path that can execute from anywhere. You need > > to > >> go to the directory where they are installed and run them from there or > > you > >> could try copying them to the \winnt folder. > > > > Please don't encourage people to make a mess of their > > system folders but rather please teach them to adjust > > the path to the (proper) location. > > > >> If not sure where they are installed do a search for them. > >> I believe they are in the \program files\support tools > > > > That is the default for Support Tools. > > > >> or \program files\resource kit folder. > > > > That is probably right (I always put it in %ProgramFiles%\Reskit > > but that probably isn't the default.) > > > >> Also if you go > >> to start/programs - Windows support tools, there should be a command > > prompt > >> available that will take you to the correct folder via a command > > prompt. --- > > > > Or just Start->Run: CMD > > > > Then cd with one of these: > > > > CD /d %programfiles%\res*kit > > CD /d %programfiles%\support*tools > > > > > > (The /d takes care of changing DRIVE and directory > > if necesary.) > > > > If neither works, use these: > > > > CD /d %programfiles% > > dir /ad /od > > > > (/ad = directories /od = order by date) > > > > So you get the Directories only showing the ones > > you most recently created at the bottom. > > > > Path can be change in the System Control Panel-> > > Advanced->Environment variables. > > > > Separate each with a semi-colon (add on on the end > > to add a new path element). You need to restart > > any RUNNING CMD prompt if you change it. > > > > -- > > Herb Martin > > > > > >> Steve > >> > >> > >> "dave Admin" <dmack***@mds.acsol.net> wrote in message > >> news:uRWO86RFFHA.1188@tk2msftngp13.phx.gbl... > >> >I have some issues to troubleshoot and tried to run dcdiag and netdiag. > >> >Error messages on the WIN2000 server indicated these tools were not > >> >located. I went to MS site and downloaded and INSTALLED them with no > >> >install errors but when I try to run them I get the same errors as > > before. > >> >what's the trick to getting these important tools to actually work?? > >> > > >> > daveM > >> > > >> > >> > > > > > > Steve,
Thanks, Moving to the install directory works for netdiag but not dcdiag. I have copied it to the WINNT folder and tried to run but get the same error. I do not have a Windows Support Tools option under Start\Programs. Should some type of generic install for support tools be installed before dcdiag?? Am I missing something even simpler here?? daveM Show quote "Steven L Umbach" <n9rou@n0-spam-for-me-comcast.net> wrote in message news:5-ydnRXXpI2vdYnfRVn-gA@comcast.com... > They are not installed in a path that can execute from anywhere. You need > to go to the directory where they are installed and run them from there or > you could try copying them to the \winnt folder. If not sure where they > are installed do a search for them. I believe they are in the \program > files\support tools or \program files\resource kit folder. Also if you go > to start/programs - Windows support tools, there should be a command > prompt available that will take you to the correct folder via a command > prompt. --- Steve > > > "dave Admin" <dmack***@mds.acsol.net> wrote in message > news:uRWO86RFFHA.1188@tk2msftngp13.phx.gbl... >>I have some issues to troubleshoot and tried to run dcdiag and netdiag. >>Error messages on the WIN2000 server indicated these tools were not >>located. I went to MS site and downloaded and INSTALLED them with no >>install errors but when I try to run them I get the same errors as before. >>what's the trick to getting these important tools to actually work?? >> >> daveM >> > > Since you did not install the support tools as a set, I am not sure where
dcdiag would be installed. Do a search for it and run it from the folder where it was installed. Usually I install all the support tools from the install disk in the support/tools folder where you need to run the setup to install the set of them. Read Herb's post also and he brings up a good point that it is generally not a good idea to copy files to the \winnt folder as it can cause problems down the road when troubleshooting when trying to decide if a file is legitimate or malware, particualry when someone else is looking at the computer. I usually modify the path to include the folder that I want to run tools from or create a folder called tools in the program files folder and modify the path to include that folder and copy my favorite "stand a lone" tools to that folder. --- Steve http://www.computerhope.com/issues/ch000549.htm --- how to modify path. Show quote "dave Admin" <dmack***@mds.acsol.net> wrote in message news:%238LylWSFFHA.3032@TK2MSFTNGP12.phx.gbl... > Steve, > > Thanks, > > Moving to the install directory works for netdiag but not dcdiag. I have > copied it to the WINNT folder and tried to run but get the same error. > > I do not have a Windows Support Tools option under Start\Programs. Should > some type of generic install for support tools be installed before > dcdiag?? Am I missing something even simpler here?? > > daveM > > "Steven L Umbach" <n9rou@n0-spam-for-me-comcast.net> wrote in message > news:5-ydnRXXpI2vdYnfRVn-gA@comcast.com... >> They are not installed in a path that can execute from anywhere. You need >> to go to the directory where they are installed and run them from there >> or you could try copying them to the \winnt folder. If not sure where >> they are installed do a search for them. I believe they are in the >> \program files\support tools or \program files\resource kit folder. Also >> if you go to start/programs - Windows support tools, there should be a >> command prompt available that will take you to the correct folder via a >> command prompt. --- Steve >> >> >> "dave Admin" <dmack***@mds.acsol.net> wrote in message >> news:uRWO86RFFHA.1188@tk2msftngp13.phx.gbl... >>>I have some issues to troubleshoot and tried to run dcdiag and netdiag. >>>Error messages on the WIN2000 server indicated these tools were not >>>located. I went to MS site and downloaded and INSTALLED them with no >>>install errors but when I try to run them I get the same errors as >>>before. what's the trick to getting these important tools to actually >>>work?? >>> >>> daveM >>> >> >> > >  
Other interesting topics
|
|||||||||||||||||||||||
